1. GENERAL INFORMATION
In any case, we hereby inform you that TravelPerk is the controller for the Cookies and the processing of the data obtained by means of proprietary and third-party cookies and that it determines the purpose, contents and use of the processing of the information collected.
WHAT IS A COOKIE?
Cookies are files containing small amounts of information that are downloaded onto a user’s device when he/she visits a website. Their main purpose is to recognise the user each time he/she visits the Website and to allow improving the quality and offering better usability of the Website.
Cookies are essential to the functioning of the Internet; they cannot cause any damage to the user’s equipment/device and, when activated in your browser settings, they can assist in identifying and resolving possible operating errors on the Website.
WHAT KINDS OF COOKIES ARE USED ON THIS WEBSITE?
By accessing the Website, you expressly accept the use of this type of Cookies on your devices. If you deactivate cookies, your browsing of the Website may not be optimal and some tools used by the Website may not function properly.
TravelPerk specifically uses the Cookies for the purposes set out below. If TravelPerk uses other Cookies in the future for the purpose of providing more or better services, the Web User will be notified of such fact.
TravelPerk uses the following different kinds of cookies on this Website:
These cookies allow Web Users to access the service with some pre-determined general features depending on a series of criteria related to the user’s device, such as language, the type of browser used to access the service, the regional setting from which the service is accessed, etc.
|JSESSIONIDsessionid||User login maintance and access permission control||Temporary cookie : Unitl the browser is closed|
|_stripe_mid_strip_seid||Verification of card payment methods||Persistent cookie : 1 year|
|intercom-lou-i0lnrjbxintercom-session-i0lnrjbx||Chat feature in the application.|
|Persistent cookie: 1 year|
|AWSALB||Amazon Web Services load balancing||1 month|
|Csrftoken||Cross site scripting protection||Expires when the browser is closed|
|fs_uid||User historical interaction feature through Fullstory.||Persistent cookie. Do not expire|
Analytical cookies by Google Analytics
On the Website, TravelPerk uses Google Analytics, a service provided by Google, Inc., a company with registered office at 1600 Amphitheatre, Mountain View (California), CA 94043, United States (hereinafter referred to as “Google”).
By using this site, you consent to your information being processed by Google in the manner and for the purposes set out above.
The following Cookies are used on the Website:
|CONSENT||Google analytics consent||Persistent cookie : does not expire|
|_ga _gid||Google analytics tracking||Persistent cookie : 2 months|
|APISID||Google maps cookie||Persistent cookie : 10 years|
|General Google apps functionality||Persistent cookie: 10 yearsfs|
|fs_mixpanel||Mixpanel tracking||Persistent cookie: does not expire|
If you would like to obtain more information in this regard, please visit the following link: https://www.google.com/analytics/.
We use these cookies to improve our marketing initiatives, show tailored adverts or promotions and/or news related to the Website’s services and to refine and customise our content offering.
|_lc_visitor_idbislr_identifier||Autopilothq||By using these Cookies, we can offer you better and more services and/or products when you access this or other websites. For such purpose, we will analyse the websites you visit and the searches you make to improve the contents and services we offer.||Persistent cookie: 2 years|
|hubspotutk||Hubspot||By using these Cookies, we can offer you better and more services and/or products when you access this or other websites. For such purpose, we will analyse the websites you visit and the searches you make to improve the contents and services we offer.||Persistent cookie: 10 years|
GUARANTEES AND OPTIONS WITH REGARDS TO COOKIES
They can also activate “incognito mode”, using which the browser does not store any browsing history, website passwords, cookies or other information related to websites visited by the Web Users. Web Users can find out more about this in their browser’s “help” section.
HOW CAN USERS CHANGE THE COOKIE SETTINGS?
Web Users can allow, block or delete the cookies installed on their equipment by changing the settings of their internet browser. Below we provide the links enabling them to quickly access the information required to change the browser’s cookie settings:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Opera https://www.opera.com/help/tutorials/security/privacy/
- Safari on OSX: https://support.apple.com/kb/ph5042
CONFIDENTIALITY AND SECURITY IN THE PROCESSING OF THE USER’S PERSONAL DATA AND ELECTRONIC COMMUNICATION
TravelPerk undertakes to treat the Web Users’ personal data as confidential, adopting the required technical and organisational security measures to ensure the security of the personal data and prevent their alteration, loss, unauthorised processing and/or access, taking into account the state of the art, the nature of the data stored and the risks to which these are exposed pursuant to the provisions in the data protection regulations.
To the extent possible and taking into account the current state of the art, TravelPerk will ensure the confidentiality and integrity of the data and information the Web Users provide thereto in order to fulfil the aforementioned purposes.