Duty of care solutions for business travel

Give yourself and your travelers peace of mind with complete safety and security management before, during, and after a trip.

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What is duty of care?

Companies have a legal obligation to keep their employees safe and secure. This is called having a “duty of care”.

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Full-service duty of care solution

We help you handle the end-to-end travel needs of both your travelers and company.


In-depth trip reporting

Gain access to globally consolidated information on traveler itineraries and reports on each destination. Easily understand who is where and what safety and travel restrictions may affect their trip.

Travel profile

Manage and update records on all employees, ensuring all relevant contact information is correct.

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During trip

Employee tracking

Use our traveler map to track and understand where all your travelers are at any time. Save valuable time and act quickly when they need support.

24/7 support

Reach out to specialists directly in case of emergency, or for any urgent trip changes and advice.

Major emergency response management

Evacuation and auxiliary services for your travelers, ensuring that whatever happens, they’re fully supported.



Get full visibility and compliance insights into trips at every stage of the journey—from planning to coming home.

Frequently asked questions

How does it work?

We offer you a full-scale duty of care solution which helps you to manage, educate, track, and keep your employees safe during their business trips. You can contact us on the form above to talk about your company’s needs and how our duty of care solution can help.

How much does the solution cost?

Most features are built directly into TravelPerk at no extra cost. Pricing for emergency medical assistance (provided via our partner International SOS) depends on a range of factors. Contact us for more information and our expert team will be happy to give you a more detailed breakdown.

Will there be any reporting available?

Yes, various reports are available. Contact our team of specialists to discuss your specific duty or care and reporting needs.

How many languages does TravelPerk support?

We can guarantee to support all of our customers in English. Depending on agent availability, we can sometimes assist in other languages as well.

How many employees can be covered by the solution?

We can cater duty of care solutions to all company sizes.

Who does duty of care apply to?

Duty of care applies to all companies from start-ups to big corporations. It’s a legal requirement to ensure the health and safety of your employees, whether in the office or on a business trip.

How does duty of care affect my work role?

Duty of care is a legal obligation to protect your employees. Any unsafe practices should be reported to your line manager. Your company should make every effort to make the working environment as safe as possible, including for business travel.

How is duty of care established?

Companies can establish duty of care by creating a dedicated policy. Companies often partner with duty of care (DOC) providers who ensure their protocols meet the necessary standards. TravelPerk uses its own duty of care solution.

What are some examples of duty of care?

Duty of care applies when employees are sent abroad. This means ensuring corporate travelers feel safe and supported at all times. Some examples of duty of care are supporting employees who miss a flight, misplace a passport or document, become ill while on a business trip, or have any form of accident.