8 best business travel management companies in Dubai

04 Apr 2024 · 13
Is your organization stuck using spreadsheets, email threads, and Slack messages to manage important corporate travel arrangements?
Using a variety of different tools that aren’t built for managing modern, often complex business trips is expensive, time-consuming, and opens you up to making many costly mistakes. Plus, without a centralized travel management solution, you have no insight into how efficiently your travel budget is being spent or how and where you can make savings.
Thankfully, if your organization is based in Dubai and you’re looking to better manage your business travel needs, save time on tedious processes, and enjoy discounted travel rates, there are several travel management companies that can help you do just that.

The 8 best corporate travel management companies in Dubai

Let’s take a look at a handful of corporate travel companies and online booking tools that are equipped to serve your unique business needs, industry, and budget. Below is our pick of eight of the top travel management companies in Dubai.
TravelPerk is a travel management company that offers an all-in-one digital platform for corporate travel. Its innovative platform manages the entire business travel booking process from start to finish, with traveler self-management at its core -- every aspect of corporate travel can be managed from within TravelPerk’s centralized platform.
As well as access to the world’s largest travel and and a huge with third-party software, users can also enjoy TravelPerk’s other unique corporate travel services, including a , a , and up to two hours before departure with a guaranteed refund of 80%.
On top of these features, TravelPerk users benefit from:
All of these features combine to form the end-to-end travel management platform that you can rely on to help optimize and streamline your travel management programs.Although TravelPerk’s platform and support function aren’t available in Arabic yet, international companies with international travelers that are comfortable using the tool in English can still benefit from TravelPerk’s intuitive, easy-to-use tool. For example, and are just two very happy TravelPerk customers based in Dubai!
As you’ll notice, TravelPerk is the only company on this list that focuses solely on corporate travel management and the needs of businesses. If you want to discover how TravelPerk can streamline your organization’s business travel program, .
  • G2 rating: 4.6 / 5 stars, based on 1,533 reviews
  • Capterra rating: 4.8 / 5 stars, based on 403 reviews

2. Sky Line Travel

Sky Line Travel homepage
Sky Line Travel is a travel and tourism company with over 30 years of experience. The company also offers a corporate travel management service.
Sky Line Travel’s main corporate travel management features include:
  • Large airline inventory (400+ airlines) including 220 low-cost carriers
  • Corporate booking tool (including travel policy validation, trip requests, approvals, and bookings)
  • Worldwide car rental service
  • Dedicated business travel consultants
  • Support with travel policy creation
  • Management information system for travel report creation (including identification, “rogue” trip approvers, late bookers, and slow approvers)
Sky Line Travel offers many useful features, but isn’t an end-to-end solution for businesses since it doesn’t offer any support for invoicing or travel expense reporting, has no approval workflows in place to ensure compliance, and doesn’t provide key features such as a VAT recovery feature nor a carbon offsetting program.
  • G2 rating: As of March 2024, Sky Line Travel is not listed on G2.
  • Capterra rating: As of March 2024, Sky Line Travel is not listed on Capterra.

3. Omeir

Omeir homepage
Omeir is a travel management agency based in Abu Dhabi that offers customized travel solutions for customers and runs a specialist department for corporate travel. Although Omeir isn’t solely a corporate travel management company, it does offer many corporate travel services specifically for business travel:
  • Dedicated account manager
  • Online booking portal for air travel
  • Accommodation booking
  • Itinerary management
  • Travel spend reports and analytics
  • Travel risk management
Omeir offers a good range of corporate travel features, however, since the company only offers an online portal for booking flights, corporate travelers miss out on the opportunity to book all of their travel arrangements via one centralized platform, meaning that users will come up against a lot of platform switching.
  • G2 rating: As of March 2024, Omeir is not listed on G2.
  • Capterra rating: As of March 2024, Omeir is not listed on Capterra.

4. Al Naboodah Travel

Al Naboodah Travel homepage
Al Naboodah Travel is a Dubai-based travel agency that also provides corporate services. Established 60 years ago, the company is committed to delivering “high quality and innovative customer service” and “blending professional advice with innovative travel products at competitive prices”.
Al Naboodah Travel’s main corporate travel management features and services include:
  • Travel policy integration
  • Travel spend analysis
  • Conference and meeting planning
  • Airline, hotel, car rental, and train reservations
  • Traveler tracking
  • After office hours and holiday emergency travel assistance
Although AL Naboodah Travel offers clients a range of helpful corporate travel features, it lacks a centralized travel management platform, support for invoicing and travel expenses, as well as a VAT recovery solution.
  • G2 rating: As of March 2024, Al Naboodah Travel is not listed on G2.
  • Capterra rating: As of March 2024, Al Naboodah Travel is not listed on Capterra.

5. SAP Concur

SAP Concur homepage
SAP Concur is an expense management application with an integrated travel module. The platform's primary offering is expense and invoice management and travel policy integration. It also leverages real-time data and AI to audit transactions for better visibility into travel spending. 
SAP Concur’s main features include: 
  • Automated expense reporting and reimbursements
  • Real-time alerts, notifications, and reminders for travellers
  • Itinerary consolidation
  • Compliance management 
  • Access to a network of travel suppliers
  • Automatic calculation of currency exchange rates and car-mileage allowance
SAP Concur offers a decent suite of features, but it lacks the huge inventory that businesses need to access the best rates on the market. Plus, you can’t access 24/7 travel support with a target 15-second response time.
  • G2 rating: 4 / 5 stars, based on 5,999 reviews
  • Capterra rating: 4.3 / 5 stars, based on 2,013 reviews

Reasons why SAP Concur customers have moved to TravelPerk in the past year

  • Incredible UX to provide a high-quality experience
  • More and better access to international travel options
  • VAT recovery: enables you to save 20% on all business travel costs
Click below for a more detailed comparison between both platforms:

6. CTM

CTM Travel homepage
Corporate Travel Management (CTM) offers business travel and management services including travel program design and a suite of travel management tools. The company also provides meeting and events management services. 
Key features provided by CTM include:
  • Traveller tracking
  • A self-service online booking tool with integrated approval workflows
  • Events management services.
  • Tailored solutions for specific industries such as event, sport, and ERM (energy, resources, and marine) travel
  • Airfare forecasting
  • Real-time travel risk management
CTM’s features are good, but bear in mind that they don’t offer a massive, end-to-end global inventory, negotiated corporate rates, or a customer support team that answers queries with a 15-second target response time. 
  • G2 rating: 1.8 / 5 stars, based on 2 reviews
  • Capterra rating: As of March 2024, CTM is not listed on Capterra.

Reasons why CTM customers have moved to TravelPerk in the past year:

  • Leading support in target 15-second response time
  • An industry-leading travel inventory 
  • An intuitive, accessible app to access trip itineraries, and more.
Click below for a more detailed comparison between both platforms:

7. FCM

FCM Travel homepage
FCM is an online travel management solution offering end-to-end services in travel account management, expense management, traveler safety, and risk management. Additionally, the company provides travel consulting and reporting services and destination and event management solutions.
Noteworthy FCM features include:
  • A customizable travel approval system
  • A suite of travel risk management tools
  • Omnichannel travel approvals
  • Customizable travel expense management dashboards
  • On-demand reporting and custom metrics
  • AI-powered task management 
While FCM offers some good business travel features, it lacks a large end-to-end global inventory, negotiated corporate rates, and access to a 24/7 customer support team with a target 15-second response time. Plus, while their app keeps travellers notified while on the road, users can’t use it to book flights or accommodation. 
  • G2 rating: 3.8 / 5 stars, based on 5 reviews
  • Capterra rating: As of March 2024, FCM is not listed on Capterra.

Reasons why FCM Travel customers have moved to TravelPerk in the past year:

  • An intuitive platform with dozens of third-party integration options
  • Flexible corporate travel bookings with FlexiPerk
  • 24/7 customer service, delivered within a target 15-second response time 
  • Guest account option for members booking outside your organization
Click below for a more detailed comparison between both platforms:

8. American Express Global Business Travel (Amex GBT)

AMEX GBT homepage
Amex GBT is a multinational travel management company primarily focused on providing travel services to larger corporations. The company offers a suite of services including trip booking and an integrated travel app. 
Some of Amex GBT’s noteworthy features include:
  • Fare monitoring 
  • Expense management
  • Policy compliance support
  • Risk management tool
  • Carbon emission monitoring 
  • 24/7 assistance 
Although Amex GBT is a good option for larger corporations, it falls short in a number of areas. For example, they don’t have a 24/7 support team with a target 15-second response time and its booking platform is not entirely user friendly. Plus, Amex GBT’s inventory is not as large as it could be considering that it caters to enterprises.
  • G2 rating: 4.1 / 5 stars, based on 8 reviews
  • Capterra rating: As of March 2024, Amex GBT is not listed on Capterra.

Reasons why Amex GBT customers have moved to TravelPerk in the past year:

  • A huge travel inventory (with particularly wide coverage in Europe), including air, hotels, rail, and more
  • Customer care operating at a target 15-second response time 
  • FlexiPerk: enabling cancellations at any time with 80% of your money back
  • TravelSafe: delivering you verified, up-to-date, safety information
Click below for a more detailed comparison between both platforms:

What are the advantages of using a travel management company?

No matter how many business trips your employees take, it’s likely that a significant portion of your expenditure is spent on flights, accommodation, and other .
Without proper management of the expenses involved in travel programs, your travel budgets, and therefore your future business travel plans are at risk of being cut short. In fact, it's common for organizations without a centralized travel management solution to run into many business travel challenges including inaccurate expense reporting, overspending, and high levels of non-compliance with business travel policies.
Here are just a few ways that modern corporate travel management companies in Dubai can streamline your travel management processes:
  • Centralized corporate travel management: Rather than sporadic spreadsheets and complicated email threads, travel management companies help you centralize all processes related to business travel. Nowadays, a modern travel management company should provide their own platform for maximum visibility into expenses, invoices, business travel plans, and travel policies.
  • Self-booking engines: Again, modern travel management companies should enable your employees to make their own travel arrangements via a self-booking engine, helping to streamline all travel booking processes.
  • Make data-driven decisions: When you use a travel management company to handle your business travel arrangements, all of your travel data is centralized in one place which helps them make suggestions on how you can best optimize your business travel plans.
  • Focus on your business travel needs: Organizations who don’t use a travel management company to manage business travel often elect an existing employee to take on this task. However, this employee also has primary responsibilities and priorities, which means business travel management is often mismanaged. Travel management companies are focused solely on your business travel needs and the travel experience with no other distractions.
  • Save money on travel and accommodation costs: Travel management companies negotiate the best on your behalf and can even help you establish long-term partnerships with hotels and airlines to help you save money on an ongoing basis.
  • Optimize your travel spend and budgets: Travel management companies compile on travel spend, including breaking down expenses by team, department, or project to help you optimize future budgets.
  • Streamline travel policy compliance: Even organizations with travel policies in place are prone to employees making business travel arrangements that fall outside of your . Travel management companies can help you ensure that all of your business travelers are complying with your travel policy by flagging and/or blocking any unauthorized bookings.

Features to look for when choosing a travel management company

When looking for a business travel agency in Dubai, you need to know the key features that a robust travel management company will offer.
While there are plenty of companies to choose from in the travel industry, they must be equipped to handle the intricacies of corporate travel programs. Travel management companies (or business travel agents) that don’t offer the core features needed to support corporate travel management will have many of the same limitations as organizations that manage their own travel programs.
Below, we go through the key features to look out for in travel agencies for businesses to help you better manage your travel program and streamline cost-effective travel:
  • Extensive travel inventories: Access to a wide range of travel and accommodation providers allows you to compare prices, dates, and offers that best suit your business travel needs.
  • Flexible booking options: Flexible booking options allow organizations to make room for any last-minute changes to travel dates or cancellations after booking free of charge or for a minimal cost.
  • Centralized invoice collection: If a travel agency for corporate needs doesn’t act as a single vendor, you’ll still need to collect and collate invoices from various companies. Travel management companies that offer a system that consolidates all of your monthly invoices into one single vendor invoice can save you a lot of time and hassle.
  • Built-in approval workflows: The ability to embed travel approval workflows into your travel management company’s system is a very important feature. Not only does this feature allow you to save time on the back and forth, but you can also customize the workflows according to each business traveler.
  • Stellar customer support: Unforeseen circumstances are a part of business travel, and you need to be sure that when things change, your travel management company is at hand to provide the support you need. Forget robo-calls, a human, easily-accessible customer support function is what you need to help you deal with any issues you and your travelers run into.
  • Multiple transportation options: Not every business travels internationally, plus, the ability to book different transportation options such as and via the same platform is an extremely helpful feature.
  • Integration with travel policies: Travel policies that can be built into a travel management company’s platform helps organizations to enforce compliance while also enjoying cost savings on business travel.
  • Reporting capabilities: Travel management companies that compile reports that break down travel data by each business traveler, transport type, booking type, cancellations, and recoverable VAT helps organizations identify and implement spend optimization activities.
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