Why choose TravelPerk over SAP Concur? Supporting image for section

Why choose TravelPerk over SAP Concur?

Finding the right corporate travel management solution for your business is not always easy. That’s why here we’ll compare two solutions, TravelPerk with SAP Concur, for you to find the best one for you and your business.

TravelPerk

TravelPerk is an all-in-one travel management software designed to provide freedom to business travelers, and better control to companies. It’s trusted by some of the biggest companies out there including Uber, Revolut, Grammarly, and other big names.


Main highlighted features

  • World’s largest travel inventory
  • Special focus on SMBs
  • Real-time reporting and consolidated invoicing
  • 24/7 7-star customer service

SAP Concur

SAP Concur is a travel and expense management software company. It’s one of the oldest travel management software today. Although many of its users are satisfied, some struggle with its interface.


Main highlighted features

  • Integration with TripIt Pro
  • Best for medium and large companies
  • Seven languages
  • Expense assist feature

Main reasons why customers from SAP Concur have switched to TravelPerk in the last year

TravelPerk’s easy-to-use platform

TravelPerk’s easy-to-use platform

TravelPerk users love the easy-to-use interface for seamless travel management, as opposed to SAP Concur’s outdated, clunky platform.

TravelPerk’s industry-leading inventory

TravelPerk’s industry-leading inventory

TravelPerk offers the world’s largest travel inventory—including low-cost carriers for those companies looking to be efficient with their budget. SAP Concur’s inventory offers limited options.

TravelPerk’s best-in-class 24/7 customer service

TravelPerk’s best-in-class 24/7 customer service

TravelPerk’s responsive 24/7 customer support team is a breath of fresh air for businesses used to SAP Concur’s hard-to-reach support team.

TravelPerk vs. SAP Concur

TravelPerk SAP Concur
Pricing / costs
VAT Recovery Yes Yes
No binding contracts Yes No
Only pay when you travel Yes No
Add-ons / features
Carbon offsetting Yes Yes
Duty of care Yes Yes
Integration with travel policy Yes Yes
Integrated expense management solution No Yes
Integrations with major third party suppliers Yes LIMITED
Implementation
Free implementation Yes No
Instant setup Yes No
User-friendly platform Yes No
Inventory
Airbnb available Yes Yes
Complete hotel & flight inventory Yes No
Low-cost carriers available Yes No
Customer service
In-house customer support Yes No
Quick travel assistance via 
the mobile app Yes No
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Users agree: TravelPerk is easier to use than SAP Concur

TravelPerk focuses on providing an easy-to-use interface, for travelers and travel managers alike. Its user-friendly interface receives constant praise from its users. The platform is easy to set up and start booking. Travelers can self-book with any credit card while knowing they’re following their company’s travel compliance policy, enabling them to “optimize the travel process and focus on developing business”.

Unfortunately, SAP Concur struggles when it comes to user experience. Some call it outdated and others call it complicated. SAP Concur gets the job done, but when it comes to user-friendliness it doesn’t tick all the boxes.

After the pandemic, business travel should be as easy as possible. TravelPerk makes sure that it is.

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TravelPerk is there for you

One of the key features that differentiate TravelPerk from SAP Concur is its 24/7 in-house customer support, operating at a 15-second response time. This wins TravelPerk constant positive feedback—with reviews reporting TravelPerk support is “10/10, fast, professional, and very responsive”.

Although SAP Concur Travel offers 24/7 phone support, it’s not a live-rep. This means that it will go to an automatic response machine rather than to a person for real-time help. Not what you need when your flight’s been canceled and you don’t know what to do!

Why users love TravelPerk

Here’s why thousands of companies have chosen TravelPerk to manage their business travel!

  • Instant platform setup
  • $0 setup fee & no hidden costs
  • 15s response time for customer support
  • 80% of the cost back 
for canceled trips
  • Claim 20% of your travel VAT
  • Free trial on any
 pricing plan
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TravelPerk was built with SMBs in mind

One of TravelPerk’s strengths is that it was built with SMBs, and their business travel needs in mind. The booking platform is fast to learn and has a quick onboarding process that lets any team, no matter how big or small, start using TravelPerk hassle-free.

With TravelPerk any small business or startup can have a process that’s as solid as if it were a corporate travel management strategy. TravelPerk customers have the same travel booking functionality of hiring multiple travel agencies–without the hefty price tag.

Another reason why TravelPerk proves it was designed with SMBs in mind is that it offers both a free trial and has no subscription fees. Instead it offers a pay-when-you-travel service–helping your company save time and money. In comparison, SAP Concur only offers a limited free trial.

Reasons why TravelPerk is your go-to alternative

Easy-to-use and better compliance

Easy-to-use and better compliance

TravelPerk’s reviews from both travelers and admins consistently cite that the platform is user-friendly. Something that not many say about SAP Concur. This allows for companies to enjoy smoother compliance and oversight. After all, if travelers can’t manage the booking tool properly, they’ll use other websites and platforms, generating leakage.

Refunds made easy

Refunds made easy

Using any booking tool for business trips after the pandemic can make anyone nervous about refunds. Thankfully, TravelPerk has FlexiPerk. A feature designed for the uncertain times we are living in. FlexiPerk allows users to get at least 80% refunds if they cancel up to 2-hours before departure

On-the-go mobile apps

On-the-go mobile apps

Both TravelPerk and SAP Concur have mobile apps available on iPhone and Android. TravelPerk lets you save all your bookings, expenses, and itineraries in one place, and access them even on airplane mode–handy when you can’t access the airport’s wifi. Instead, with the SAP Concur app, user reviews say having problems with the receipt uploading process.

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TravelPerk’s inventory and integration outperform the competition

TravelPerk inventory includes most hotel chains and popular airlines, Airbnb, low-cost flight carriers, and boutique hotels. After all, TravelPerk provides the world’s largest inventory.

Integrate with the tools you already use and love

Additionally, TravelPerks works with only the best software to integrate the right solution for your business needs. Expensify, BambooHR, PayHawk, Yokoy, and ExpenseIn, and many others, are all integrated to make your expense reports, approval workflow, reimbursements, and overall corporate travel management automation a winning success.

Looking for more features?

Travel & expense reports

Travel & expense reports

Dive into the data and constantly optimize your travel spend with TravelPerk’s built-in customizable expense reports.

Integrate with expense management tools

Integrate with expense management tools

Already using an expense management tool? TravelPerk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy, and more.

Carbon offsetting

Carbon offsetting

Offset your business carbon travel emissions with GreenPerk. This TravelPerk solution adds an average 0.9% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.

VIP Experience

VIP Experience

Give your business travelers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades, and more.

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Leading travel management company by user review platform G2

Make your business travel work like magic with the all-in-one platform that travelers and managers love. Let’s get you back on the road!

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