Why choose TravelPerk over Amex GBT? Supporting image for section

Why choose TravelPerk over Amex GBT?

If you’re on the hunt for your next travel management solution, take a few minutes to discover where TravelPerk can take you, and how it outperforms Amex GBT, time and time again.

TravelPerk

TravelPerk is a top-rated,all-in-one travel management solution. The travel booking platform is praised for its ease-of-use, on-the-go mobile app, and for a 24/7 customer support team with a response rate of 15-seconds.


Main highlighted features

  • Largest global inventory
  • Corporate rates and partnerships
  • Easy to use platform and mobile app
  • 24/7 customer support in 15 seconds

AMEX GBT

Amex GBT is a business travel management service with a travel booking mobile solution and expertise in meetings and events. Their solution focuses on team management, meetings, and the well-being of travelers.


Main highlighted features

  • 2M+ Overnight stay options
  • Pre-negotiated discounts
  • 24/7 Support
  • Mobile app

3 Main reasons why Amex GBT customers have switched to TravelPerk in the last year

Amex GBT's app doesn't cut it

Amex GBT's app doesn't cut it

Ex-Amex GBT customers say that the Amex GBT platform is clunky and not user-friendly.

TravelPerk has a world-leading inventory

TravelPerk has a world-leading inventory

Amex GBT’s inventory covers quite a bit. However, it still doesn’t come close to what TravelPerk offers.

Amex GBT is too expensive

Amex GBT is too expensive

TravelPerk users get more features and benefits than with Amex GBT—at a fraction of the cost.

TravelPerk vs. Amex GBT

TravelPerk AMEX GBT
Pricing / costs
Flat fee (no hidden costs) Yes No
Only pay when you travel Yes No
No additional fees for customer support Yes No
No binding contracts Yes No
Free account management Yes No
VAT recovery Yes Yes
Customer service
Speedy travel assistance via 
mobile app Yes Yes
Concierge service Yes No
Implementation
Instant setup Yes No
Free implementation Yes No
Inventory
Complete hotel & flight inventory Yes LIMITED
Low-cost carriers available Yes No
Basic (economy) fairs available Yes No
Airbnb available Yes Yes
Add-ons / features
Integrations with major 3rd 
party suppliers Yes LIMITED
External guest accounts Yes No
Centralized itinerary for 
multiple bookings Yes No
User-friendly platform Yes No
Carbon offsetting Yes Yes
Duty of care Yes Yes
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Amex GBT’s dated UX is driving customers elsewhere

It’s reported that Amex GBT uses outdated technology, resulting in a tiresome onboarding experience for new users.

On the other hand, TravelPerk’s setup is instant, meaning you don’t need to lose any time getting started. With TravelPerk, there’s no lengthy onboarding, and no manual tool integrations; TravelPerk is a plug-and-play solution, ready 
to go when you are.

To add to this, TravelPerk’s UX is continuously rated as: 
”a smooth, easy and convenient process from the beginning till the end.

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TravelPerk’s customer service lands in first place

It’s tough to be satisfied with Amex GBT customer service when you know how urgently your employees need support on the go and know how quickly TravelPerk operates.

TravelPerk offers a dedicated, 24/7 support team to help you pre, during, and post travel. The team operates at a 20-second response time, has a 7-star rating, and often wins compliments from customers for being extremely prompt and accommodating.

One customer said: “the customer service team is an absolute 10/10.”

Why users love TravelPerk

Here’s why thousands of companies have chosen TravelPerk to manage their business travel!

  • Instant platform setup
  • $0 setup fee & no hidden costs
  • 15s response time for customer support
  • 80% of the cost back 
for canceled trips
  • Claim 20% of your travel VAT
  • Free trial on any
 pricing plan
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TravelPerk vs Amex GBT: cost comparison

Many Amex GBT users leave the TMC in search of a more cost-friendly alternative. They soon find TravelPerk and discover they can get high-quality travel solutions at a lower price point than Amex GBT.

What’s more, with TravelPerk, there are no binding contracts, and you only pay the monthly fee when you book with the platform. For this reason, TravelPerk’s customer pricing is unchallenged.

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Amex GBT’s inventory can’t beat TravelPerk’s offering

TravelPerk’s worldwide travel inventory remains unbeatable. TravelPerk offers the widest choice of rail, low-cost carriers, economy class tickets, and more, when compared to any other TMC on the market.

Whether you’re looking for luxurious, fully-serviced apartments or budget-friendly hotels, whether you want to travel by rail, by car, or by plane, TravelPerk offers it all. One customer said: “TravelPerk knows our budget requirements, always presents the best options that fit within budget.”

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Take a look at where TravelPerk can take you

With TravelPerk you’ll be able to set up a company card; including American Express, Visa, and Mastercard, and rest assured your online booking and travel policies will remain in check. Plus, after the pandemic, risk management has never been higher on any business’s list, and TravelPerk has got you covered; from Barcelona to Bangkok.

Looking for more?

Travel & expense reports

Travel & expense reports

Dive into the data and constantly optimize your travel spend with TravelPerk’s built-in customizable expense reports.

Integrate with expense management tools

Integrate with expense management tools

Already using an expense management tool? TravelPerk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy, and more.

Carbon offsetting

Carbon offsetting

Offset your business carbon travel emissions with GreenPerk. This TravelPerk solution adds an average 0.9% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.

VIP Experience

VIP Experience

Give your business travelers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades, and more.

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Leading travel management company by user review platform G2

Make your business travel work like magic with the all-in-one platform that travelers and managers love. Let’s get you back on the road!

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