This past year has been a year of cancellations. The combination of closed borders and restrictions around gatherings didn't fare well for the aviation industry, and travel managers everywhere were left to deal with the aftermath.With the
COVID-19 crisis reducing international mobility by 65% over the past year, choosing the right
travel management company (TMC)is more important than ever. That being said, how do you know you’re getting the best service and cost savings?In short, you don’t. Not anymore, at least.These unprecedented times have highlighted the need for a travel management company that you can rely on—no matter the circumstances. Travel needs have shifted, and you may no longer be getting the best service possible from your TMC. Here are our tips for undertaking the RFP process for
travel management services.
- Project background, introduction, and timeline
- Concise questions about service, pricing, and platform
- Clear expectations of TMCs responding
- Business problems or concerns: like customer-case and problem ticketing
An RFP doesn’t need to be confusing. It should inform prospective travel management companies of your needs so that they can provide solutions. It doesn’t hurt to investigate some prospective TMCs beforehand; this will help determine questions to ask.Don’t hesitate to ask for references and information on past experiences, and remember to really consider your ideal solution. If it doesn’t exist, find a TMC that will tailor its services to your needs.
For example, TravelPerk offers a painless
VAT recovery solutionto ensure you can maximize your VAT recovery. It’s simple and easy, and you could end up reclaiming up to 25% of your corporate travel expenditure.