8 best business travel management companies in Hong Kong

27 Mar 2024 · 10
To all Hong Kong-based businesses with corporate travelers on the move: working with a corporate travel management company (TMC) can help you optimize your business travel and ensure your corporate travelers are getting the most out of their trips.
TMCs provide travel management services, including making hotel and flight reservations, providing duty of care resources, ensuring corporate travel policy compliance, putting together itineraries, providing support when faced with unforeseen circumstances, covering expense management, and much more. 
Travel solutions like these unlock a much more efficient booking and organization process that enables those traveling for work to focus on the task at hand.
In this guide, we’ve put together the best options for companies based in Hong Kong looking for a reliable, high-quality corporate travel agency to work with for their business travel program.
Let’s get going!

1. TravelPerk

TravelPerk gives you everything you need to manage corporate business trips all in one place. Book, manage and report on business travel with thise integrated online booking tool.
Find competitive fares and enjoy negotiated rates for flights, rail, car rental, and accommodation worldwide. 
TravelPerk is packed with an arsenal of awesome features, including:
  • Extensive inventory worldwide: Book flights, trains, hotels, car rentals, or even an Airbnb for a hassle-free corporate travel experience.
  • : Speak to a real travel advisor by phone or online chat to get your travel issues resolved immediately. Available 24/7 all year round, you're never left in the lurch when a travel emergency arises.
  • FlexiPerk: Gives you the , ever. Book any flight, hotel, car, or train at any rate, and cancel anytime and get 80% of your money back, no questions asked.
  • TravelCare: TravelCare , sending them notifications with urgent information affecting their travel.
  • : Create and customize your ideal travel policy in under two minutes. Built-in policies make it simple for employees to stay within budget and stay in control of their travel spend without being micromanaged.
  • : Set travel emissions targets and drive down traveler emissions through accurate data, and work with carbon compensation solutions.
TravelPerk is a leading travel management company offering businesses and travelers complete control and visibility over the travel management process. Everyone benefits from time and money saved, while all aspects of managing business trips are connected and aligned.
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2. CTL Connexus

Ctl Connexus
CTL is a business travel agency based in Hong Kong with over 70 years of experience in offering business travel management services in the Greater China region.
  • Extensive global supplier network
  • Return on investment management
  • 24/7 customer support
  • Centralized booking and management platform
  • Travel insurance and duty of care solutions
  • Bespoke corporate travel packages
While they offer a range of attractive services, CTL Connexus cannot compete with TravelPerk when it comes to bonus features such as software integration options and flexible travel policies. 
TravelPerk offers a vast array of , as well as an exclusive cancellation policy, , which guarantees 80% of your money back with changes possible up to two hours before the start of your trip.

3. SAP Concur

SAP Concur homepage
If you’ve been searching for the best corporate travel management companies in Hong Kong, you’ve likely come across SAP Concur. Founded in 1993, the recognized TMC was acquired by SAP in 2014.
  • VAT reclaim services on all business travel
  • Extensive international travel options
  • Expense management services
  • Comprehensive customer support
  • End-to-end itinerary management
  • Invoicing services
Despite their reputation and positive reviews, it’s worth remembering that SAP Concur takes six to eight weeks to implement and requires training before using the platform. 
At TravelPerk, free accounts can be set up in minutes, and onboarding can be completed in just two weeks, meaning your travel needs can be met much sooner.

Reasons why SAP Concur customers have moved to TravelPerk in the past year

  • Incredible UX to provide a high-quality experience
  • More and better access to international travel options
  • VAT recovery: enables you to save 20% on all business travel costs
Click below for a more detailed comparison between both platforms:

4. FCM Travel

FCM Travel homepage
FCM Travel is another globally-recognized TMC, established in the travel business for 40 years and Hong Kong for 18 years. As part of the Australian Flight Centre Travel Group (FCTG), they’re an APAC-born company, with connections around the globe.
  • Operations in 95 countries across the globe
  • FCM’s Online Booking Tool allows you to customize policies based on department or traveler
  • 24/7 customer support services
  • FCM Reporting offering AI-assisted data analysis
  • Sustainable travel options
  • Expense management services
However, FCM Travel does not offer free implementation or account management, meaning there are plenty of hidden costs. You’ll pay per transaction, meaning that your monthly fee will change based on cancellations, booking dates, the number of reservations made and more. 
TravelPerk, on the other hand, prioritizes transparency: their clear pricing model means you only pay when you travel—and there are no hidden costs.

Reasons why FCM Travel customers have moved to TravelPerk in the past year:

  • An intuitive platform with dozens of third-party integration options
  • Flexible corporate travel bookings with FlexiPerk
  • 24/7 customer service, delivered within a target 15-second response time 
  • Guest account option for members booking outside your organization
Click below for a more detailed comparison between both platforms:

5. Travelux

Travelux homepage
With over 15 years of experience in providing corporate travel management solutions—in addition to almost 40 years in leisure travel support—Travelux provides specialized services from visa applications to company-specific travel policy compliance.
With a head office in Sheung Wan, Hong Kong, they’re a HK-based corporate travel agent that operates on a global scale.
  • Policy compliance support
  • Visa requirement support
  • Tailor-made itineraries
  • Comprehensive travel insurance packages
  • Specialized MICE travel consultant
  • Business travel expense management
Travelux offers a vast array of services to ensure your next corporate trip runs smoothly, but TravelPerk goes above and beyond with bonus features designed to guarantee a successful trip. 
With an array of third-party software integrations designed to seamlessly connect your travel plans with your existing tech stack, and FlexiPerk, the flexible travel policy, TravelPerk’s extra offerings make all the difference.

6. Amex GBT (American Express Global Business Travel)

AMEX GBT homepage
Amex GBT is a business travel management company with solutions for expense reporting, business consulting, travel management policies, meetings, and events. They also offer a mobile app which is a single centralized system for booking and managing corporate travel and expenses. 
The app comes with AI chatbot assistance, program alerts, and travel experts who are available 24/7.
  • More than 2 million overnight stay options
  • Pre-negotiated travel discounts
  • 24/7 support
  • Manage bookings through a mobile app
  • Expertise in meetings and events
  • Corporate travel and expense management solutions
While Amex GBT is a great solution for business travelers, TravelPerk stands out for its streamlined user experience, customer service with a 15-second response time, transparent pricing, and industry-leading inventory. 
Customers say TravelPerk is easy to use, and the software comes with no hidden costs, additional implementation costs, or added fees. 

Reasons why AMEX GBT customers have moved to TravelPerk in the past year:

  • A huge travel inventory (with particularly wide coverage in Europe), including air, hotels, rail, and more
  • Customer care operating at a target 15-second response time 
  • FlexiPerk: enabling cancellations at any time with 80% of your money back
  • TravelSafe: delivering you verified, up-to-date traveler safety information
At TravelPerk, everything revolves around finding the best travel solutions for clients. We are especially well-suited to working with SMBs, providing tailored solutions to suit their specific needs. 
The largest business travel agencies, such as AMEX GBT, have millions of clients worldwide—making for a less personal experience.
Click below for a more detailed comparison between both platforms:

7. CTM Travel

CTM Travel homepage
CTM Travel has close to 30 years of travel program experience. They offer travel services including online booking tools, tools to help businesses streamline their pathway to sustainability goals, and reporting capabilities. 
Their platform is a uniquely curated suite of global travel tools, configured to their clients’ global and regional business needs.
  • Travel management software
  • Real-time travel risk management
  • Global team of travel agents
  • Airfare forecasting
  • Online booking tools, travel reporting, and sustainability
  • Corporate events management
Users pick TravelPerk over CTM Travel for its easy to use, intuitive consumer-grade booking platform. They love its 7-star customer service team, which has been described as “.” 
TravelPerk’s industry-leading inventory is also hard to beat, offering plenty of options for rail tickets, hotels, and flights, including Airbnb bookings, low-cost carrier options, free VIP perks, and serviced accommodations. 

Reasons why CTM customers have moved to TravelPerk in the past year:

  • Leading support with a target 15-second response time
  • An industry-leading travel inventory 
  • An intuitive, easy-to-use app to access trip itineraries and more
Click below for a more detailed comparison between both platforms:

8. Egencia

Egencia homepage
Egencia is a corporate travel management platform supporting over 9000 companies globally. Its aim is to help businesses manage risk and ensure traveler wellbeing. This highly-configurable platform can be optimized for large or small companies, and offers AI-driven insights and a full suite of APIs. 
  • Most often used by corporate travel clients
  • 6 languages and 60 countries supported
  • Offers tools to build a sustainable travel program
  • Gives the best routes and rates based on user preferences
  • Industry-first new distribution capabilities
  • Risk management alerts via the mobile app and online booking tool
While Egencia is a good choice for some corporate clients, TravelPerk offers well-rated, personalized in-house support and unique features, like flexible travel with
This feature allows users to cancel up to two hours before departure and get 80% of their trip refunded. TravelPerk also allows users to set up a company card, including American Express, Visa, and Mastercard.

Reasons why Egencia customers have moved to TravelPerk in the past year:

  • Freemium model, simple pricing, and no minimum contract
  • No extra cost for customer care or implementation
  • No extra monthly fees or hidden charges
  • : Book any type of travel—flight, hotel, car, or train—and cancel at any time
Click below for a more detailed comparison between both platforms:

How to choose the right corporate travel management company in Hong Kong

Amid a changing business travel industry landscape, you need the right corporate travel management support from your TMC. When selecting a business travel agency or TMC, the following key attributes are crucial:
  • Technology: The driving force of modern travel, your chosen corporate travel company in Hong Kong should be able to integrate the right travel tech for your business. The right travel technologies can help you manage risk, automate repetitive processes, and identify time and cost savings.
  • Flexibility: Travel plans can change. A TMC that makes adjusting travel arrangements simple is a must to make life easier for travel planners and travelers alike.
  • Responsiveness: Travel disruptions happen. When they do, you want a business travel management company that's available and responsive to tackle any problems that arise. Ideally, you want to communicate with a real human rather than a bot when time is of the essence.
  • Comprehensiveness: You want a corporate travel management company that covers everything. A TMC should be your one-stop shop for all things business travel related. From booking flights and accommodation to managing travel expenses, you want to limit the number of touchpoints to ensure a streamlined travel management process.

Book your next corporate trip today

So, there we have it: the top five corporate travel management companies in Hong Kong, catering to your company’s specific travel needs and more. Whether you’re based in Asia or Australia, working with these TMCs or corporate travel agents will ensure a smooth, seamless travel experience. 
With its user-oriented platform, world-class travel inventory, and fast, helpful customer support, TravelPerk consistently comes out on top. Want to discover more about how we can make your next business trip that much easier? today to see TravelPerk in action.
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