Why choose TravelPerk over TravelBank? Supporting image for section

Why choose TravelPerk over TravelBank?

If you’re on the hunt for your next travel management solution, take a few minutes to discover where TravelPerk can take you, and how it outperforms TravelBank, time and time again.

TravelPerk

TravelPerk is a top-rated,all-in-one travel management solution. The travel booking platform is praised for its ease-of-use, on-the-go mobile app, and for a 24/7 customer support team with a response rate of 15-seconds.


Main highlighted features

  • Largest global inventory
  • Corporate rates and partnerships
  • Easy to use platform and mobile app
  • 24/7 customer support in 15 seconds

TravelBank

TravelBank is a mobile-first corporate expense and business travel management solution. The TMC is known for the thousands of corporate and personal cards they support, the easy-to-use mobile interface, and their expense management solution.


Main highlighted features

  • Reimburse employees within 24hrs
  • Reward smarter spend
  • One-tap approvals
  • 24/7 Support

3 Main reasons why TravelBank customers have switched to TravelPerk in the last year

TravelBank's customer support is lacking

TravelBank's customer support is lacking

TravelBank’s customer support leaves customers disgruntled and looking for a speedier, more intimate alternative.

TravelBank's corporate rates are beatable

TravelBank's corporate rates are beatable

TravelBank’s in-app offerings are often beaten if you go directly to the service provider’s website or run a quick Google search.

TravelPerk has a larger inventory

TravelPerk has a larger inventory

TravelPerk remains unchallenged when it comes to booking options, offering the world’s largest travel inventory for car rentals, flights, accommodation, and rail tickets.

TravelPerk vs. Travelbank

TravelPerk TravelBank
Pricing / costs
Flat fee (no hidden costs) Yes Yes
Only pay when you travel Yes Yes
No binding contracts Yes Yes
VAT recovery Yes No
Implementation
Instant setup Yes Yes
Free implementation Yes Yes
Inventory
Complete hotel & flight inventory Yes LIMITED
Low-cost carriers available Yes LIMITED
Basic (economy) fairs available Yes LIMITED
Airbnb available Yes Yes
Customer service
Speedy travel assistance via 
mobile app Yes No
Concierge service Yes Yes
Add-ons / features
External guest accounts Yes No
Centralized itinerary for 
multiple bookings Yes No
User-friendly platform Yes Yes
Carbon offsetting Yes No
Duty of care Yes Yes
Traveler Tracker Yes Yes
Event Management Yes No
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Travelperk vs Travelbank: customer support reviews

TravelBank’s customer support leaves customers wanting more. Despite TravelBank offering 24/7 support via phone, Slack, chat, or email, customer reviews say the CS team is “confused and not aligned.

On the other hand, TravelPerk offers a 7-star customer support service, 24/7 access, and a response time of 20-seconds—no matter where you are in the world. TravelPerk’s customer support team is often reviewed as “professional, quick and actually supportive” or going “beyond the call of duty.

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TravelBank’s corporate rates are easily beaten

You need to trust that your corporate travel solution is bringing you the best rates on the market. Unfortunately, this isn’t the case with TravelBank. One customer said: “Prices seemed pretty much the same on airlines direct website. I would negotiate with the airline directly on offering discounts.”

TravelPerk, on the other hand, is winning raving reviews for bringing unbeatable rates and travel options to their users. One customer said: “We get more visibility, less overhead, and managed to save 23% on our global travel spend compared to the travel agent we were using before.”

Why users love TravelPerk

Here’s why thousands of companies have chosen TravelPerk to manage their business travel!

  • Instant platform setup
  • $0 setup fee & no hidden costs
  • 15s response time for customer support
  • 80% of the cost back 
for canceled trips
  • Claim 20% of your travel VAT
  • Free trial on any
 pricing plan
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TravelPerk’s huge travel inventory outshines TravelBank

TravelPerk comes out on top as the number one solution with the world’s largest travel inventory. In just a few clicks, you’ll get access to rail, flights, accommodations, and car rental options that you won’t find with any other TMC.

TravelBanks’s limited inventory and budget-friendly options often push users to look elsewhere. One customer said: “Google finds cheaper flights for me than TravelBank.” What’s more, they only host around 500,000 hotel properties and homesharing options, which, when looking at worldwide travel, isn’t that much!

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TravelPerk vs TravelBank: features comparison

TravelPerk offers easy VAT returns on your travel bookings of up to 20%, whereas TravelBank doesn’t promote the same.

With TravelPerk, you’re also able to add external guest accounts to your business travel plans, offset carbon emissions with GreenPerk, and fulfil your employer duty of care responsibilities before, during, and after a trip.

TravelPerk also offers Traveler Tracker, so that you can keep tabs on your traveling employee’s needs.

TravelBank’s features don’t come close to TravelPerk’s range of options. Some of TravelBank’s reporting features are described as “quick” but “sometimes confusing.”

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Take a look at where TravelPerk can take you

With TravelPerk you’ll be able to set up a company card; including American Express, Visa, and Mastercard, and rest assured your online booking and travel policies will remain in check. Plus, after the pandemic, risk management has never been higher on any business’s list, and TravelPerk has got you covered; from Barcelona to Bangkok.

Looking for more?

Travel & expense reports

Travel & expense reports

Dive into the data and constantly optimize your travel spend with TravelPerk’s built-in customizable expense reports.

Integrate with expense management tools

Integrate with expense management tools

Already using an expense management tool? TravelPerk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy, and more.

Carbon offsetting

Carbon offsetting

Offset your business carbon travel emissions with GreenPerk. This TravelPerk solution adds an average 0.9% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.

VIP Experience

VIP Experience

Give your business travelers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades, and more.

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Leading travel management company by user review platform G2

Make your business travel work like magic with the all-in-one platform that travelers and managers love. Let’s get you back on the road!

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