Why choose TravelPerk over TravelBank?
If you’re on the hunt for your next travel management solution, take a few minutes to discover where TravelPerk can take you.
Here we explore how TravelPerk stacks up alongside TravelBank.
TravelPerk
TravelPerk is a top-rated, all-in-one travel management solution. The travel booking platform is praised for its ease-of-use, on-the-go mobile app and for a 24/7 customer support team with a target response rate of 15-seconds.
Main highlighted features
- Massive global inventory
- Negotiated rates and partnerships
- Easy to use platform and mobile app
- 24/7 customer support in target 15 second response time
TravelBank
TravelBank is a mobile-first corporate expense and business travel management solution. The TMC is known for the corporate and personal cards they support, the easy-to-use mobile interface and their expense management solution.
Main highlighted features
- Reimburse employees within 24hrs
- Reward smarter spend
- One-tap approvals
- 24/7 Support
3 Main reasons why customers have chosen TravelPerk in the last year
TravelPerk’s 24/7 customer service
TravelPerk’s responsive 24/7 customer support team with target 15 second response time is a breath of fresh air for businesses. You know our expert team is on hand whatever happens.
No hidden fees
With TravelPerk, you’ll have a crystal clear idea of what you’re paying for and when—with no hidden costs. Plus, there’s no additional implementation costs or added fees for contacting customer support.
TravelPerk has an extensive inventory
TravelPerk has a massive inventory—including low cost carriers, negotiated rates on hotels, car rentals, rail tickets and access to AirBnB’s for companies who are looking to maximise their travel budget.
TravelPerk Comparison Table
Scores taken from G2's Comparison Table, January 2024
Why users love TravelPerk
Here’s why thousands of companies have chosen TravelPerk to manage their business travel!
- Instant platform setup
- £0 setup fee & no hidden costs
- 15s target response time for customer support
- 80% of the cost back for cancelled trips
- Claim 25% of your travel VAT
Travelperk vs Travelbank: customer support reviews
TravelBank’s customer support leaves customers wanting more. Despite TravelBank offering 24/7 support via phone, Slack, chat or email, customer reviews say the CS team is “confused and not aligned.”
On the other hand, TravelPerk offers a 7-star customer support service, 24/7 access, and a target response time of 15-seconds—no matter where you are in the world. TravelPerk’s customer support team is often reviewed as “professional, quick and actually supportive“ or going “beyond the call of duty.“
TravelPerk’s rates are incredible
You need to trust that your corporate travel solution is bringing you some of the best rates on the market. Unfortunately, this isn’t always the case with TravelBank. One customer said: “Prices seemed pretty much the same direct on the airlines website. I would negotiate with the airline directly on offering discounts.”
TravelPerk, on the other hand, is winning rave reviews for bringing amazing rates and travel options to their users. One customer said: “We get more visibility, less overhead and managed to save 23% on our global travel spend compared to the travel agent we were using before.”
TravelPerk’s huge travel inventory outshines TravelBank
TravelPerk comes out on top as the number one solution with its industry-leading travel inventory. In just a few clicks, you’ll get access to rail, flights, low-cost carriers, accommodations and car rental options that you’ll struggle to find with any other TMC.
TravelPerk also uses the combined buying power of its customers to negotiate rates on hotel. We offer over thousands negotiated rates in more than 150 countries, so you can be sure you’re getting competitive prices.
Seamless travel management made easy
TravelPerk offers easy VAT returns on your travel bookings of up to 25%, whereas TravelBank doesn’t promote the same.
With TravelPerk, you’re also able to add external guest accounts to your business travel plans, offset carbon emissions with GreenPerk and fulfil your employer duty of care responsibilities before, during and after a trip.
TravelPerk also offers Traveller Tracker, so that you can keep tabs on your travelling employee’s needs.
Take a look at where TravelPerk can take you
With TravelPerk you’ll be able to set up a company card; including American Express, Visa and Mastercard, and rest assured your online booking and travel policies will remain in check. Plus, risk management is at the top of every business’s list, and TravelPerk has got you covered; from Barcelona to Bangkok.
Looking for more?
Travel & expense reports
Dive into the data and constantly optimise your travel spend with TravelPerk’s built-in customisable expense reports.
Integrate with expense management tools
Already using an expense management tool? TravelPerk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy and more.
Carbon offsetting
Offset your business carbon travel emissions with GreenPerk. This TravelPerk solution adds an average 1% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.
VIP Experience
Give your business travellers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades and more.
Leading travel management company by user review platform G2
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