Whether you're a travel manager looking for a streamlined self-booking solution for corporate travel or a tour operator looking to maximize bookings by integrating an online booking engine into your website, this article provides an overview of the 10 best online travel booking systems to help boost your operations.
What is an online travel booking system?
An online travel booking system is a platform that enables users to search, compare, book, and manage various travel services including flights, hotel booking, car rentals, and activities. These systems help users to compare and book travel services from multiple providers.
There are generally two types of online travel booking systems that serve the travel industry: B2B-focused systems are aimed at travel management companies, travel agencies, and tour operators, while B2C-focused systems are typically designed for customers searching for leisure travel arrangements.
Main features of an online travel booking system
When evaluating the best online travel booking options for your unique business needs, there are
several features
to look out for:- A user-friendly interface that enables users to search for and book travel services based on their preferences
- Secure online booking and payment processing
- Real-time availability and pricing information
- Travel itinerary and reservation management tools
- Customer support and traveler assistance
- Reporting and analytics capabilities
Best online travel booking systems for B2B
Online travel booking systems for companies
TravelPerk
is an all-in-one digital platform for businesses and corporate travelers. It empowers travelers to handle their entire travel booking process independently, providing access to an unrivalled travel inventory for flights
, accommodation
, train travel
, and rental cars
.As well as intuitive self-booking capabilities, TravelPerk ensures seamless trip planning. The platform offers a wide range of capabilities, including reporting, trip approvals, policy compliance, and traveler safety features to enhance corporate travel experiences.How customers rate TravelPerk
- G2 rating: 4.5 / 5 stars, based on 1,533 reviews (as of February 2024)
- Capterra rating: 4.8 / 5 stars, based on 402 reviews (as of February 2024)
TravelPerk pricing
TravelPerk offers four pricing plans to suit businesses of all sizes. All plans have access to the industry-leading travel inventory and the 7* customer care support team. Plus, businesses only pay a monthly fee if they travel within that month.
- Starter: The first 5 bookings each month are free, with a 5% booking fee thereafter
- Premium: $99/month with a 3% booking fee. Includes concierge services for special requests and savings of up to 25% with VAT-ready invoices..
- Pro: $299/month with a 3% booking fee. Includes unlimited policy and approval workflows, unlimited budgets by cost center, and access to negotiated rates.
- Enterprise: designed for enterprise businesses that need customized requirements. To find out more about this plan, get in touch with an expert.
2. SAP Concur
SAP Concur is a software-as-a-service (SaaS) expense management platform with a travel management module designed to automate corporate travel-related processes.The platform offers an extensive network of travel suppliers, consolidates travel data into a single dashboard, and provides businesses with insights into travel spending, trends, and compliance to help them optimize corporate travel costs.
How customers rate SAP Concur
- G2 rating: 4 / 5 stars, based on 5,996 reviews (as of February 2024)
- Capterra rating: 4.3 / 5 stars, based on 2,004 reviews (as of February 2024)
SAP Concur pricing
SAP Concur doesn't share public pricing information. To obtain a quote, contact SAP Concur directly.
Travel booking systems for travel agencies
1. Ezus
Ezus is a cloud-based travel agency platform designed for agencies, destination management companies (DMCs), and inbound and outbound tour operators.Travel businesses can plan customized trips and itineraries for individual and group travel, meetings, events, conferences, and exhibitions. Users can create tailor-made travel offers and itineraries and provide clients with the best prices for their trips.
How customers rate Ezus
- Capterra rating: 4.6 / 5 stars, based on 33 reviews (as of February 2024)
Ezus pricing
Ezus offers three pricing tiers:
- Professional: $85/month when billed annually
- Premium: $115/month when billed annually
- Enterprise: Customized subscriptions for larger enterprises (available upon request)
2. Travelport
Travelport is a web-based Global Distribution System GDS that serves as a centralized platform to connect travel providers with travel agencies. The tool aggregates data from airlines, hotels, and car rental companies to help agents compare and select trip options.
How customers rate Travelport
- G2 rating: 4.5 / 5 stars, based on 1 review (as of February 2024)
- Capterra rating: 4.5 / 5 stars, based on 4 reviews (as of February 2024)
Travelport pricing
Travelport doesn't share public pricing information. To obtain a quote, contact Travelport directly.
Travel booking systems for tour operators
1. SiteMinder
SiteMinder is a hotel commerce platform that enables hotels to sell their rooms on their own websites and through third-party online travel agencies (OTAs). The tool offers channel management features and a reservation system to help hotels manage their online presence and bookings.Hotels can also optimize their inventory management processes across multiple online distribution channels to prevent duplicate bookings and expand their reach.
How customers rate SiteMinder
- G2 rating: 4.3 / 5 stars, based on 24 reviews (as of February 2024)
- Capterra rating: 4.1 / 5 stars, based on 174 reviews (as of February 2024)
SiteMinder pricing
SiteMinder offers three pricing options:
- SiteMinder: Starts at $99/month and is aimed at independent properties looking for channel management, performance and insights, and property management system (PMS) integration.
- SiteMinder Plus: Starts at $129/month and is aimed at independent properties that want all of the SiteMinder features plus a booking engine, hotel website builder, and competitor intelligence.
- SiteMinder Groups and Chains: This plan is aimed at groups and chains. Pricing is customized and can be obtained by contacting SiteMinder directly.
2. HotelBeds
HotelBeds is a travel technology company and B2B hotel distribution marketplace that connects accommodation providers with travel sellers that need inventory. The platform provides accommodation and ancillary products to agencies and tour operators rather than directly to the consumer.
HotelBeds pricing
HotelBeds doesn't share public pricing information. To obtain a quote, contact HotelBeds directly.
3. Flights Logic
Flights Logic is an airline shopping, booking, and aggregation platform for travel agents, tour operators, and travel companies. The platform has suppliers from over 100 countries and a flight inventory from over 900 airlines.
Best online travel booking systems for B2C
1. Skyscanner
Skyscanner is a travel search engine and aggregator that uses a metasearch engine to compare flight prices from various travel providers. Users select their flight options and click through to the provider's website to complete the booking.
How customers rate Skyscanner
Skyscanner has a Trustpilot rating of 4.4/5 from over 17,000 reviews.
2. Booking.com
Booking.com is an online travel platform and aggregator that enables users to search for accommodation options and compare prices. Travelers can book various accommodation options, including hotels, bed and breakfasts, hostels, vacation rentals, and entire apartments and rooms.
How customers rate
Booking.com
Booking.com
has a Trustpilot rating of 1.2/5 from over 53,000 reviews.3. Rental Cars
Rental Cars is an online car rental platform that operates as an intermediary between customers and multiple rental car companies. Customers can search, compare, and book car rentals from multiple suppliers in locations worldwide.
How customers rate Rental Cars
Rental Cars has a Trustpilot rating of 2.9/5 from over 152,000 reviews.