If you’re a travel manager there’s a chance you’re already using either BCD Travel or CWT as your go-to travel management solution. Or maybe you’re currently looking to onboard a travel management service and you’re trying to choose between these two popular options.
BCD Travel and CWT are both well-established travel management companies (TMCs). Each has its strengths and its weaknesses, and there are plenty of good reasons to go with either option.
This guide will offer a clear analysis of each travel solution, and a side-by-side comparison between the two. We’ll also throw in another company worth looking at to give you a better idea of what’s available today.
BCD Travel works with the traditional travel agent and online booking system, with multiple online booking tools available through a software suite of separate platforms.
All-in-all, this is a traditional, global travel management company, with many positive features and strengths.
(BCD Travel’s COVID-19 information hub also provides up-to-date COVID-19-related information, to help you make better pandemic-related travel decisions.)
With smart payment booking, the right form of payment is automatically applied according to your policy. This helps to eliminate traveler hassle and increases accuracy of cost allocation.
The app is an open, secure platform, allowing for end-to-end spend data visibility and seamless data movement between ecosystems. It also features integrated artificial intelligence to improve the reconciliation process, and additional services like audit and VAT reclaim.
BCD Travel claims the app has been shown to improve invoice mismatch assessment by 80%, increase automatch by 70%, and reduce end-to-end monthly reconciliation processing time by 80%.
- An overview of program or category spend over time and across key metrics.
- Spend analyses that address key aspects of your travel program.
- Program benchmarking to highlight areas for improvement.
- “What if” analyses and scenarios.
Originally founded in 1872, CWT offers an API-based product for corporate travel and expense management, which simplifies flight bookings, hotel reservations, and trip planning.
As well as traditional travel management services, CWT also offers data analytics and reporting, employee care functionality, expense management, carbon footprint tracking, and dedicated hotel management and booking integration to streamline room reservations.
CWT is an experienced player in the business travel industry, and it offers a reasonable inventory for companies of all sizes.
When booking a room, your employees can use CWT’s integrated digital booking platform to find relevant results based on your policy, and their preferences. And you can also use a ‘Loyalty Booster’ feature, and automated messaging tools, to encourage your employees to book within your corporate channels.
Its employee care functionality features mean you can easily locate any employee who might be in danger, and trigger mitigation efforts to safeguard their well-being.
CWT is very focused on ensuring maximum risk mitigation, with robust contingency plans to ensure your employees always feel safe while on business trips.
They have also formed a partnership with International SOS to offer extra support to corporate travelers from the LGBTQ+ community.
- Real-time data, available immediately after a booking is made.
- A benchmarking feature that allows you to compare your program performance to your peers.
- Advanced integration which allows you to integrate additional products and data sources.
CWT also offersreporting and visualization capabilities for tracking your travel expenses.
“We have always been happy to take advantage of the booking for corporate travel (hotel, transport and flight) of this company. The network is very well developed worldwide. The accounts are detailed and correct. We save a lot of time.” -
Florian G, review from G2
And here’s what they don’t like so much:
The system is clunky, not user friendly, and often has flight prices listed at a cost higher than the airline’s website. -
Lauren J, review from G2
Overall, users seem to appreciate the range of travel booking services offered by CWT, but some suggest that CWT does not always offer the best prices.
TravelPerk has been carefully designed as an all-in-one platform that covers all of your business travel needs. It’s packed full of features, with 7-star customer service, industry-leading inventory, and award-winning technology.
If you’re looking for a business travel management solution that does it all, TravelPerk is certainly worth considering.
The platform’s industry-leading travel inventory guarantees that you’ll always find the best rates for your business travel. With negotiated pricing and endless options, TravelPerk will help finalize every trip for you at record speed and cost. So you never have to worry that there are better rates elsewhere.
And all of this comes in an easy-to-use booking tool that simplifies the booking process from start to finish.
TravelPerk’s team of dedicated, experienced travel agents work 24/7, in more than 30 languages, so you’ll never have an issue getting your problems solved quickly and efficiently.
You can contact TravelPerk customer support via app, website and phone.
- Develop the integrations you need, besides the standard ones offered.
- Enhance the platform’s automation capabilities and ROI.
- Embed the platform within your business workflows and augment its utility.
allows you to offset your business travel carbon footprintby investing in
verified, sustainable projects. You can follow the impact of this investment with comprehensive and transparent sustainability reports.
It’s an all-in-one travel management platform that covers all of your commercial travel needs.
“I have found in the use of Travel Perk during these two years an extremely useful platform, which helps save time, finding the best lodging and transportation offers in real time and with the best accommodations. The customer service and schedule adjustment is incredibly attentive, I have used it about 7 times and I have really felt very comfortable with its patience and attention.” -
Luis Carlos P, review from G2
“Anytime I have had to adjust trips or engage with airlines or hotels, the Travel Perk representatives have assisted me professionally and quickly to resolve any issues. Using Travel Perk takes a burden off of me by knowing that I'll be supported no matter what happens with my travel.” -
Colin B, review from G2
Overall, users love TravelPerk’s fantastic customer service, user-friendly software, incredible flexibility, and extensive travel inventory. Whether you’re a startup, small business, or international enterprise, TravelPerk is a top solution for all your corporate travel needs.