How to modify or cancel a booking
- Go to the Help page, or to the Trips page
- Select 'Change or cancel', and the booking to modify. Then, submit.
- Our customer care team will take care of it.
For the fastest response, call us. You can do so directly from your mobile app – and be ready with your booking details and new dates/times.How to pay for hotel stays
There are two ways you can pay for hotels:- Pay at the hotel.
- Pay in advance.
Find out more about what your travelers need to do in each scenario.