The 8 best business travel management companies in Europe

12 Apr 2024 · 12
For many organisations, corporate travel is key to doing business—as well as being one of their largest expenses.
That’s why so many companies across Europe are turning to travel management companies (TMCs) to help them save money, centralise operations, and optimise both their travel budgets and plans.
If you’re ready to centralise and modernise your business travel management processes, we’ve put together this guide—including a list of travel management companies in Europe. We cover:
  • A review of the top eight travel management companies in Europe
  • The advantages of using a travel management company for booking and managing corporate travel over in-house processes
  • The core features to look for when choosing a travel management company
Let’s dive in!

The 8 best business travel management companies in Europe

Now you know what you’re looking for in a travel management company, let’s take a look at a list of business travel agencies in Europe—including an overview of their features—that can help you optimise your travel plans.
Headquartered in Spain, TravelPerk is a business travel management company with an all-in-one platform to help businesses in Europe and beyond optimise their travel plans.
Not only does TravelPerk offer businesses more travel services and support than any other travel management company, but it also enables users to manage all business travel processes via its centralised, end-to-end digital platform.
Key TravelPerk offerings and features include:
  • : allows cancellations up to two hours before departure, with a guaranteed 80% refund
  • : provides your employees with safety and security before, during and after their trip
  • : helps you save up to 25% on business travel expenses, maximising savings on travel-related costs across multiple countries 
  • Integrated : empowers your employees to book travel on their own while staying within company guidelines
  • : with a target 15-second customer support response time—resolving any travel-related issues on the fly
  • Extensive : generate detailed insights into travel spending and trends to identify cost-saving opportunities and optimise your travel policies
  • A simplified : get real-time expense reporting via integrations with popular tools like Yokoy, Spendesk, and Payhawk 
  • A huge catalogue of : enhances TravelPerk’s performance as it integrates with your existing tech stack in a click
  • : helps reduce your carbon emissions by investing in high-impact, VERRA-certified, sustainability projects like reforestation, renewable energy and community-based projects
Whether business is taking you somewhere within Europe or further afield, TravelPerk’s comprehensive platform has got every one of your business travel needs covered.
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2. BCD Travel

BCD Travel homepage
Headquartered in the Netherlands, BCD Travel is a corporate travel management company with offices in 109 countries that offers travel management services to organisations all over the globe. As well as offering traditional business travel management services, BCD Travel also offers meetings management, expense management, and carbon-emissions tracking and reporting.
Top features of BCD Travel include:
  • BCD invite: a solution aimed at simplifying invitations and management of non-employee travel
  • BCD Pay: for simplified expense management 
  • BCD Alert: a mobile app for business travellers with 24-hour support and risk management
  • TripSource: a self-management tool for business travellers
  • DecisionSource: a proprietary tool that provides insights based on travel data and itinerary management
BCD Travel can be considered a traditional travel management company, but the company does offer some online booking tools in the form of a software suite of separate platforms.
Let’s see how BCD Travel scores: 
  • G2 rating: no data available
  • Capterra rating: no data available

Why choose TravelPerk over BCD Travel?

  • No subscription: a pay-per-trip pricing model with no hidden fees 
  • 24/7 customer support with a target 15-second response time for immediate assistance
  • World-class inventory of over 25,000 negotiated rates across hotels, flights, and car rentals in 150 countries
Click below for a more detailed comparison between both platforms:

3. Egencia

egencia_homepage
With headquarters in France and recently acquired by American Express Global Business Travel (AMEX), Egencia is a corporate travel tool for business travel. Serving companies in over 60 countries, the company helps businesses book travel, manage risks, and ensure traveller wellbeing.
Egencia’s main offerings and features include:
  • Travel policy management
  • Integrated travel and expense solution
  • Comprehensive reporting and benchmarking dashboards
  • Travel management consulting
  • Multi-level business trip approval workflows
Despite its acquisition in 2021, Egencia still has some modernising to do. The company does not offer centralised itineraries for multiple bookings, offers limited economy airfares, and charges additional fees for customer support.
Let’s see how Egencia scores:

Reasons why Egencia customers have moved to TravelPerk in the past year

  • A target 15-second response time offers human assistance round-the-clock, ensuring peace of mind
  • Vast inventory of over 25,000 negotiated rates in 150 countries marked by golden rate tags 
  • Transparent pricing model with no hidden fees so users understand exactly what they’re paying for
Click below to compare both platforms’ features and benefits

4. Agiito (formerly Capita Travel and Events)

Agiito
Agiito is a corporate travel, meeting, and event specialist company based in the United Kingdom. Via its app, users can access an overview of their entire trip, including flight information and check-in links, get updates on any travel disruptions, and receive real-time rail and flight updates for platform and gate changes.
Agiito’s main offerings and features include:
  • Meetings and events management
  • Carbon offsetting
  • Traveller tracking and risk management
  • 24/7/365 customer support
  • Desktop and mobile travel app
  • Synced bookings to create one trip itinerary
Agiito’s business travel offerings are limited. Customers don’t have access to a rewards or loyalty points feature, the company relies heavily on , and offers no apparent third-party integrations.
Let’s see how Agiito scores: 
  • G2 rating: no data available
  • Capterra rating: no data available

Reasons why Agiito customers have moved to TravelPerk in the past year

  • The world-class inventory caters to a global audience, offering options for hotels, trains, and flights, saving up to 30% on your bookings
  • 24/7 access to support via chat, phone, and email with a target 15-second response time
  • An all-inclusive booking platform with optional VIP add-ons for a more tailored travel experiences
Click below to compare both platforms’ features and benefits

5. ATPI

Atpi
This business travel company provides corporate travel and events solutions to clients across a wide range of sectors globally, including the retail, technology, construction, and financial services sectors.
ATPI specialises in travel management for organisations needing bespoke travel solutions in unique industries. The company offers a specific travel solution for the offshore and energy, marine, and mining and resources sectors.
ATPI’s main offerings and features include:
  • ATPI Halo, a CO2 measurement, reduction, and offset service
  • Online booking tool
  • Corporate event management
  • Traveller tracking system
  • Expense management solution
  • Reporting tools
  • Multi-level approval and multiple workflows
Although ATPI is a good corporate management solution for specialist industries, it does fall short when it comes to being a comprehensive travel management solution.
Let’s see how ATPI scores: 
  • G2 rating: no data available
  • Capterra rating: no data available

Reasons why ATPI customers have moved to TravelPerk in the past year

  • A user-friendly platform with customisable business travel policies and automated approval flows
  • Reimbursement of up to 25% on corporate travel expenses with VAT recovery solutions
  • Direct access to 24/7 customer support with a 15-second target response rate and emergency response management, including evacuation and auxiliary services

6. FCM Travel

FCM Travel homepage
FCM Travel offers an integrated experience for corporate travel management. It focuses on global consistency, personalised user experiences, and actionable insights to transform travel plans.
Some features include
  • A centralised hub for all business travel-related tasks
  • Simplified approval process across multiple markets and booking channels 
  • AI automation for repetitive tasks
  • Predictive reporting and insights into travel policies
Let’s see how FCM Travel scores: 
  • G2 rating: no data available
  • Capterra rating: no data available

Reasons why FCM Travel customers have moved to TravelPerk in the past year

  • The pay-for-what-you-use model means no hidden fees or unexpected invoices   
  • Round-the-clock support with a target 15-second response times for free and for every customer
  • Integrations with popular expense management, HR, and travel risk tools, providing more functionality faster than ever
Click below to compare both platforms’ features and benefits

7. Corporate Travel Management (CTM)

ctm homepage
Corporate Travel Management (CTM), is a well-known platform among corporate business travel companies. The platform mainly caters to two major services: corporate travel and meetings & events. It also integrates with New Distribution Capability (NDC) standards to offer dynamic pricing, fare comparison and targeted offers. 
Top CTM features include:
  • Customisable approval workflows ensure you’re compliant with company policy 
  • Reporting tools for data-driven insights into travel spending and trends
  • Eco-friendly travel options and tools to offset carbon emissions
Let’s take a look at how CTM scores:

Reasons why CTM customers have moved to TravelPerk in the past year

  • 24/7 support with a target 15-second response time and direct access to experienced staff before, during, or after your trip
  • A world-class travel inventory featuring everything from flights and hotels to car rentals and rail with over 25,000 negotiated rates
  • On-the-go mobile app with a user-friendly design, intuitive navigation, and a simple trip organisation workflow
Click below to compare both platforms’ features and benefits

8. Corporate Traveler

Corporate Traveler hompage
Corporate Traveler helps businesses manage travel needs through their all-in-one travel management platform, Melon. Melon provides access to on-point reporting capabilities so you can make decisions based on travel data and insights.
Other key features of Corporate Traveler include:
  • Live-chat support with a travel consultant 
  • Automated approval flows 
  • Customised travel policy and compliance 
  • Reporting tools for travel and finance data, traveller tracking insights, and sustainability goals
Let’s take a look at how Corporate Traveler scores:
  • G2 rating: no data available 
  • Capterra rating: no data available

Reasons why Corporate Traveler customers have moved to TravelPerk in the past year

  • Reliable and 24/7 assistance, with a target 15-second response rate
  • An extensive inventory of travel services, including flights, hotels, car rentals, and train tickets
  • A user-friendly mobile app that simplifies and automates approval processes
Click below to compare both platforms’ features and benefits

What are the advantages of using a travel management company?

Travel management companies aren’t just geared towards enterprises. Businesses of all sizes across all industries can benefit from the use of a travel management company to help them , , and other .
Organisations that optimise their travel plans (and, in turn, their travel budgets and future business travel plans) can enjoy accurate expense reporting, optimised budgets, and high levels of compliance with their business travel policies.
Let’s take a look at some of the other benefits of using travel management companies in Europe to manage your business travel processes:
  • Centralised corporate travel management: organisations that run their travel plans in-house often use an array of spreadsheets and complicated email threads to plan business trips. However, when businesses use a travel management company, these complicated processes can be eliminated. Travel management companies help you centralise travel booking, expense processes, and travel policies into one easy-to-use platform.
  • Cost savings on travel and accommodation expenses: one of the main benefits of a travel management company is its experience in negotiating the best . A good travel management company can also establish long-term partnerships with hotels and airlines to help you save money on an ongoing basis.
  • Easy-to-use self-booking engines: a good travel management company will facilitate self-booking, meaning your employees can make their own travel arrangements with the help of built-in travel policies.
  • The ability to make data-driven decisions and optimise your travel spend: travel management companies collect your travel data and compile reports on your travel spend trends, including a breakdown of expenses by team, department, or project to help you optimise future budgets.
  • Improved travel policy compliance: even organisations with travel policies in place suffer from unauthorised bookings that fall outside policy rules. Travel management companies can flag and block unauthorised bookings, as well as into the way they manage your travel plans.

Features to look for when choosing a travel management company

Many travel management companies in Europe offer to assist with booking processes. While many of these platforms can appear modern and intuitive, they don’t always offer the features you need to manage an optimised travel plans.
Here are some key features you need to look out for when comparing travel management companies in Europe:
  • Extensive travel inventories: access to comprehensive transportation and accommodation providers with price and date comparisons 
  • Built-in approval workflows: integrate travel approval workflows and a travel policy into your travel management company’s platform to increase compliance and simplify travel management 
  • Centralised invoice collection: opting for business travel agencies  that consolidate all of your monthly invoices into one single vendor invoice can save you a lot of hassle
  • Flexible booking options: ensure that you can make any last-minute changes or cancellations with minimum costs or losses 
  • 24/7/ Customer support: prompt, easy-to-access customer support team is essential to help your travellers manage any issues that pop up along the way.
  • Multiple transportation options: a good travel management company will provide you with transportation options besides air travel, such as rental cars and trains—all via the same platform.
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