What makes a travel agency a good fit for a small business?
A travel agency can be a
great fit for an SMB as long as they specialize in serving small to medium-sized businesses. Many travel agencies specifically cater to enterprise-sized companies; in this case, bigger
doesn’t mean better.
Why?Not only are agencies that cater to enterprises often out of budget for SMBs, but they’re also delivering products and features that are irrelevant.
A small to medium-sized business often doesn’t need the advanced features a corporate enterprise travel team needs. An SMB needs flexibility, a cost-effective solution, and a team that provides a
reliable customer experience.What’s more, when SMBs work with travel agencies that tailor to companies like theirs, their feedback is more likely to be heard, taken into account, and can help direct how the agency grows. SMB travel agencies often have
less bureaucracy, work with an
agile product development culture, and can tweak their services to fit each SMB’s needs. In all, delivering your business a
unique travel service.