10 Best business travel management companies in Canada

23 Sept 2021 · 11
Today, Canadian businesses need a travel management solution that's easy to use, offers complete transparency, and does everything from handling bookings and itinerary management to expense reporting and policy compliance. It’s a lot to ask for, but it’s not impossible. 
Here’s our list of the top ten business travel companies in Canada to help improve the travel management experience for you and your business travellers. Bon voyage!

10 Best business travel companies in Canada overall

1. TravelPerk

TravelPerk is a corporate travel solution that works for your entire business. Giving you complete control and visibility over all employee business trips, you can book and manage travel in real-time all in one place, track expenses, and create reports with user-friendly dashboards.
You can also generate actionable insights based on accurate, granular travel data and share return on investment insights with business stakeholders.

TravelPerk comes with some great features:

  • World-class inventory: get access to an extensive inventory of flights, trains, hotels, car rental and even Airbnb with the user-friendly mobile app
  • : leverage the flexibility to cancel a trip with a safety net of an 80% refund to be used as credit on the platform 
  • : access round the clock, corporate travel assistance on demand, completely bot-free. Your employees can talk to a person within 15 seconds in a travel emergency.
  • : keep business travellers informed and safe with real-time alerts that give details of anything that affects their trip
  • : consolidate all travel-related expenses in one place so you can generate customized reports directly 
  • : create real-time expense reports to track spending and manage invoices
  • : create and customize your ideal travel policy and approval workflow in under two minutes. Have full control with no micromanagement.
  • : track, report and offset carbon emissions for more sustainable business travel and benefit from carbon compensation solutions.
In addition to its strong corporate travel inventory, in 2021 US-based business travel company, Nextravel, to better serve the region of North America—including Canada—with corporate travel solutions.
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2. WorldGo

Worldgo Homepage
One of the more established corporate travel booking companies in Canada with 50 years of experience in the travel industry, WorldGo describes itself as 'Canada's smarter choice for corporate travel requirements'. 
The company uses a combination of technology and industry relationships to deliver 'unique business travel experiences'.
The key features of WorldGo's services include:
  • Custom online booking platform
  • Meetings and event management
  • Payment and expense management
  • Travel risk management
  • Visa assistance
  • Mobile travel app
Despite offering 24-7 support, this is overseen by just 2 - 3 travel managers—which WorldGo claims are available to customers 24 hours a day seven days a week. In reality, this does not seem possible, which raises questions about the level of support provided.
  • G2 rating: no data available
  • Capterra rating: no data available

3. TTI Travel (formerly MeritBiz)

tti travel homepage
Based in Toronto, Canada, Travel Trade International, Inc (TTI) has 25 years of experience in the travel industry. The company caters to a diverse client base, including show organisers, corporations, and professional trade associations. 
TTI Travel Canada also provides specialized group business travel services through Atelier, aimed at team building or rewarding activities.
They offer a range of corporate travel services to suit travel managers and travellers alike, including:
  • Travel booking and planning
  • Traveller monitoring and safety
  • Vendor and contract negotiation
  • Mobile app
  • Traveller tracking
  • Expense management
Despite a range of features that you would expect from a corporate travel management company, TTI Travel’s inventory is limited with fewer travel options available than some other providers.
  • G2 rating: no data available
  • Capterra rating: no data available

4. Corporate Traveler

Corporate Traveler hompage
Corporate Traveler is a business travel management solution powered by a software platform called Melon. Melon enables you to book travel, oversee risk management, create data-driven reports, implement a travel policy, and manage expenses. 
The software's innovative tech and accessible support are key aspects of its corporate travel solution.
The key services and features of Corporate Traveler include:
  • Online booking tool, which enables employees to self-book corporate travel
  • Insightful reporting to monitor all traveller activity
  • Traveller tracking solutions
  • Negotiated corporate rates
  • Concierge services
  • Online chat feature to contact travel experts
Despite its intuitive tech, Corporate Traveler has a lot of gaps in its offering. There's no carbon offsetting program to reach sustainability goals, and though it offers some integration options, there is limited choice.
  • G2 rating: no data available 
  • Capterra rating: no data available

Reasons why Corporate Traveler customers have moved to TravelPerk in the past year:

  • TravelPerk offers a huge range of , aligning with existing company tech stacks 
  • TravelPerk features carbon-offsetting solutions to hit sustainability objectives
  • With TravelPerk, it’s possible to create travel profiles for people outside your organisation via guest accounts
Click below for a more detailed comparison between both platforms:

5. Kemp Travel

Kemp Travel Homepage
Kemp Travel has been serving in the corporate travel market for 39 years and is proud to be 100% Canadian-owned and operated. The company's personal service and use of the latest technology are the main drivers behind their corporate travel solutions.
The key features and services of Kemp Travel include:
  • Flight discovery to find the best airfares and travel routes
  • Travel policy compliance
  • Corporate rates - hotels and cars only
  • Travel pattern reviewing to see if flights are eligible for discounts
  • Management reporting for in-depth insights into your company's travel spend
  • Crisis management support
While Kemp Travel offers a lot of what is expected of corporate travel companies in Canada, there is a distinct lack of a sustainable travel program. There are also no integration options to enhance the travel management experience.
  • G2 rating: no data available 
  • Capterra rating: no data available

6. Egencia

Formerly the Expedia Group's answer to travel management, Egencia was acquired by American Express Global Business Travel (AMEX). Transformed into a business travel management solution, Egencia focuses on helping companies manage traveller risk, support traveller well-being, and maximize ROI from business travel.
The key features of Egencia's corporate travel solutions include:
  • Access to an inventory featuring well-known Expedia brands
  • Managing travel risk to deliver on duty of care requirements
  • Granular travel data gathering to identify potential savings and manage travel spend
  • Expense management
Despite a notable focus on traveller wellbeing and risk management, Egencia has a number of hidden costs, charges additional fees for customer support, and has a limited hotel and flight inventory.

Reasons why Egencia customers have moved to TravelPerk in the past year:

  • A single monthly subscription fee, billed only when you use the platform—no hidden charges
  • Access customer support and implementation services without additional costs
  • FlexiPerk’s flexibility to cancel trips up to two hours before departure with a guaranteed 80% cash back
Click below for a more detailed comparison between both platforms:

7. FCM Travel

FCM Travel homepage
FCM Travel provides a blend of advanced technology and personalized services. The platform focuses on user experience, integration capabilities, and innovative features like predictive reporting and real-time updates from Sam, their digital assistant.
Some features include:
  • Unified access point for all travel-related tasks
  • Predictive reporting for insights into travel policies
  • Real-time updates via the digital assistant, Sam
  • Intelligent risk assessment for informed travel decisions
Despite their focus on user experience, FCM charges its users individually for travel tickets to reservations, refunds to rentals and even hotel reservations. 
  • G2 rating: no data available
  • Capterra rating: no data available

Reasons why FCM Travel customers have moved to TravelPerk in the past year:

  • No extra monthly fees or hidden charges
  • 24/7 customer support with an impressive 15-second response time for travel-related emergencies
  • A vast catalogue of integrations with popular expense management, HR, and travel risk management tools
Click below for a more detailed comparison between both platforms:

8. Corporate Travel Management (CTM)

ctm homepage
Corporate Travel Management (CTM) was established nearly 30 years ago. The platform specializes in managing corporate, leisure, and wholesale travel. They offer a curated suite of services like online booking, travel reporting, and risk management. 
CTM’s standout features include: 
  • Intuitive dashboard and fully functional mobile app for ease of booking
  • Real-time expense tracking
  • Integration with accounting software for monitoring spend 
  • Meetings and events management
Let’s take a look at how CTM scores:

Reasons why CTM customers have moved to TravelPerk in the past year:

  • A mobile app for quick access to itinerary management, real-time updates, and travel assistance
  • Fast, reliable 24/7 support for travellers with a target 15-second response time including evacuation and auxiliary services
  • for cancellation flexibility up to two hours before departure, with a guaranteed refund of 80%
Click below for a more detailed comparison between both platforms:

9. SAP Concur

SAP Concur homepage
Founded in 1993, Concur was acquired by SAP in 2014. Due to the travel management company’s incorporation into the SAP ecosystem, it works well with the SAP operating system. It automates invoice management and provides a centralized location for information storage. 
Its strengths are as follows:
  • Integrates with popular brands
  • Easy tracking and reporting for smoother expense management 
  • Simplified accounts payable, vendor payments, and purchase requests for invoicing
Let’s take a look at how SAP Concur scores:

Reasons why SAP Concur customers have moved to TravelPerk in the past year

  • Simplified travel management with a user-friendly interface and intuitive design
  • Better access to international travel options
  • 24/7 direct customer support via chat, phone and email with a target 15-second response rate
Click below for a more detailed comparison between both platforms:

10. TravelBank

Travelbank homepage
TravelBank is a global corporate expense and business travel company offering an end-to-end solution to make travel easier. Travellers can earn rewards by using the platform to book flights, hotels, and cars. The TravelBank app is available on both iOS and Android devices.
Their top features include:
  • All-in-one platform that includes travel data, and travel management services
  • Automates expense reports by capturing receipt images
  • Supports thousands of corporate and personal cards
Here are TravelBank’s ratings taken from G2 and Capterra:

Reasons why TravelBank customers have moved to TravelPerk in the past year:

  • 24/7 real human support at every travel stage with a target 15-second response rate
  • An extensive inventory with negotiated rates offers potential savings on travel bookings
  • Transparent pricing means no hidden fees and no implementation fee
Click below for a more detailed comparison between both platforms:

Choosing the right business travel management company in Canada

Now that you have an idea of what some of the best business travel management companies in Canada have to offer, you are equipped to make a more informed decision about which provider is right for your business travel needs.
When selecting a TMC in Canada, it's worth checking for the following attributes:
  • Flexibility: Does your chosen TMC tie you into a binding contract to use its services? Do they charge a flat fee or are there ? Is there free implementation of their solution or do you have to pay for setup? You want a solution that's flexible.
  • Full coverage: From booking flights and accommodation to managing travel expenses, you want to limit the number of touchpoints to ensure a streamlined travel management process.. A TMC should be your one-stop shop for all things related to business travel plans.
  • Technology: Does your preferred corporate travel agency use the ? The best corporate management companies in Canada utilize the latest tech to help you optimize your travel program, including the automation of repetitive processes and identifying where time and cost savings can be made.
  • Support: The travel industry operates 24 hours, which is why you need round-the-clock support for you and your business travellers when urgent issues arise. Ideally, you want to work with a corporate travel company in Canada that offers human support, so that you or your employees can talk to a person for added peace of mind that issues can be resolved.

Why partner with one of the best corporate travel companies in Canada?

Corporate travel booking doesn’t have to be complicated–especially when you have the expertise of top-notch corporate travel agencies at your fingertips. 
With TravelPerk, you get access to an extensive corporate travel inventory of 25,000 negotiated rates across 150 countries. This means you secure record-low prices on hotels, flights, car rentals, and more—no matter the size of your business. 
From Québec to Calgary, and beyond. Book a demo today to see where TravelPerk can take your business.
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