TravelPerk
TravelPerk is the top-rated, all-in-one travel solution for businesses. The travel management company provides business travelers with access to an extensive travel inventory—with 24/7 support and comprehensive risk management for any unexpected turbulence along the way.
Main highlighted features
- Massive global inventory
- TravelPerk negotiated rates and partnerships
- Specialized group bookings team
- 24/7 customer support in target 15 second response time
Navan
Navan is a business travel management tool used by corporates to find competitive rates, ensure travel policy adherence, and control company spending with automated reconciliation solutions. It’s a US-based organization that provides travel solutions to enterprise companies.
Main highlighted features
- Large corporate travel inventory
- Easy to use interface
- AI-powered software
- Comprehensive mobile app
Main reasons why customers have chosen TravelPerk in the last year:
No hidden fees
With TravelPerk you’ll be crystal clear on what you’re paying for and when you’re paying for it. No extra costs for customer care or implementation. No hidden costs, ever.
Several major expense integrations
TravelPerk integrates with the top expense management solutions, whereas Navan only offers limited choice with a single built-in solution.
TravelPerk’s huge travel inventory
TravelPerk’s industry-leading inventory finds you the best deals on the market—from low-cost carriers to Airbnbs.
TravelPerk Comparison Table
|
TravelPerk
|
Navan
|
Quality of Support |
9.4
|
9.4
|
Ease of creating expense reports |
9.8
|
9.4
|
Currency conversions |
9.6
|
9.2
|
Electronic payments |
9.9
|
9.5
|
Project accounting / Revenue recognition |
9.7
|
9.2
|
Receipt capture |
9.8
|
9.5
|
Mileage tracking |
9.9
|
9.3
|
Reporting |
9.6
|
9.3
|
APIs / Integration |
9.4
|
9.0
|
Internationalization |
9.7
|
9.2
|
PCI regulation compliant |
9.8
|
9.1
|
Business tool integration |
9.8
|
9.2
|
Policy compliance management |
9.8
|
9.2
|
|
Request a demo
|
|
TravelPerk
Ease of creating expense reports
9.8
Project accounting / Revenue recognition
9.7
PCI regulation compliant
9.8
Business tool integration
9.8
Policy compliance management
9.8
Navan
Ease of creating expense reports
9.4
Project accounting / Revenue recognition
9.2
PCI regulation compliant
9.1
Business tool integration
9.2
Policy compliance management
9.2
Taken from the G2 Comparison Table, January 2024
TravelPerk’s has a huge corporate travel inventory
TravelPerk’s inventory is unmatched—you’ve got access to the most transport and accommodation options anywhere on the web. Inventory coverage includes Airbnb, Expedia, Trainline, and more enabling simple and secure booking. TravelPerk can also store your data preferences and loyalty points to be used whenever you need them. One user was delighted that you can also filter hotels by loyalty programs too.
Navan doesn’t quite match up. Despite a large inventory, some customers “often find better rates and more options for flights and hotels through Google.” This is due to fewer low-cost carrier options on the platform—”Navan can be $100 more than what’s on Google Flights.” Plus, Navan rail travel options are very limited—you can only book through Eurostar.
TravelPerk’s 24/7 support is the top-rated in the industry
TravelPerk’s real-time customer support team operates at a target 15-second response time or less—meaning you’re only ever a couple of clicks away from a solid knowledge base in times of crisis. Described as “straight A” by its users, the TravelPerk support team goes above and beyond to ensure your employees are safe and up-to-date with notifications when traveling away on business trips.
Navan’ support service doesn’t receive the same stellar reviews—with users reporting that “support is subpar” and “lackluster at best”.
Navan are a US-based company with US-based customer support— one user said “they’re not very knowledgeable of the European market.” Not ideal for global businesses looking for a global corporate travel management solution.
TravelPerk gets you the best deals on all your travel plans
TravelPerk has an extensive worldwide inventory across flights, accommodation, car rentals, and rail fares—and that includes low-cost carriers so you can be sure you’re always getting the best deal. You can even book Airbnbs through TravelPerk’s online booking tool.
Plus, TravelPerk’s premium users can benefit from a wide variety of negotiated rates. Users love the “huge, off-the-charts inventory” and known to be “cheaper than many other booking platforms”.
Navan—whilst offering a large inventory—just doesn’t stack up when it comes to the flights, accommodations, and other fares needed for successful business travel. User reviews even report that “sometimes rates are higher than booking directly”.
-
Instant
platform setup
-
$0
setup fee & no hidden costs
-
15s
target response time for customer support
-
80%
of the cost back for cancelled trips
-
Claim 25%
of your travel VAT
TravelPerk offers total transparency with fees
TravelPerk uses simple and easy to understand pricing —no hidden fees at any point. That means you can be absolutely sure of what you’re paying with TravelPerk. Plus, you only pay when you travel—no surprises.
The same cannot be said for Navan—whose fees can end up being “up to 20% of the flight cost.” Navan charges a monthly fee per user regardless if that user travels—you’re paying no matter what.
Some customers are also unhappy with how “Navan’s fees show up as separate charges on credit card statements,” making business travel accounting and expense reports more challenging.
TravelPerk doesn’t charge you for changes
TravelPerk knows that things don’t always go to plan—and we don’t charge you for it. There are no fees for amending a travel booking regardless of your plan, and adding FlexiPerk adds an extra layer of flexibility.
FlexiPerk allows business travelers to cancel a booking up to 2 hours before the trip and receive 80% of the total fare back. No hassle or hidden fees, just your money back—there really is “nothing to complain about” when it comes to TravelPerk’s fee-free flexibility.
Try business travel with TravelPerk
From an industry-leading travel inventory to seven-star customer support—TravelPerk is a comprehensive and trustworthy travel management platform for businesses of all sizes.
Whether you’re booking a round trip from London to New York or a 3-night stay in Barcelona—TravelPerk is here for you every step of the way.
Looking for more features?
Travel & expense reports
Dive into the data and constantly optimize your travel spend with TravelPerk’s built-in customizable expense reports.
Integrate with expense management tools
Already using an expense management tool? TravelPerk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy, and more.
Carbon offsetting
Offset your business carbon travel emissions with GreenPerk. This TravelPerk solution adds an average 1% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.
VIP Experience
Give your business travelers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades, and more.
Leading travel management company by user review platform G2
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