Opening statement
- A 7-star experience: As a hyper-growth business, our conduct, integrity, and reputation are foundational to achieving our long-term ambition of becoming a 100-year company. Delivering a 7-star experience doesn’t stop at product or customer service—it extends to how we show up as ethical leaders in the industry.
- Impact over effort: Focus means making deliberate choices—even when they’re hard. That’s why we’ve embedded clear, enforceable standards in our supplier contracts, partnered only with organisations that share our values, and conducted hands-on audits where it matters most.
- Be a good person: Our Code of Conduct isn’t just a policy—it’s a reflection of who we are. Itsets the tone for how we treat one another, how we act when no one’s watching, and how we define what it means to be a TravelPerker.
- We are a team: We treat suppliers as partners, not just vendors. By building collaborativerelationships that span all our supply chain (e.g., Marriott Group, Deutsche Bahn, Jones Lang LaSalle and more), we ensure mutual responsibility for upholding human rights.
- We are all owners: Ownership means we don’t just spot problems—we solve them. Everyone atTravelPerk is empowered (and expected) to take action when something doesn’t align with our values. Combatting modern slavery is a responsibility we own across teams, functions, and leadership.
Our structure
Governance and policies
Conduct code
- emphasises ethical and legal principles to be followed by our personnel, and the importance ofmaking good, ethical decisions at all times. The Conduct Code expressly recognises theimportance of ethical decision-making, and perceptions of ethical conduct.
- highlights the importance of creating a respectful workplace, inclusive culture, and equalopportunity regardless of race, gender, sexual orientation, or any other matters.
- prohibits any acts of violence, harassment, or bullying in the workplace, includinggender-based behaviour discrimination, unwelcome flirtation or sexual advances, sendingporn or sexual pictures, and name-calling that is insulting or humiliating.
- emphasises respecting privacy, intimacy, labour rights, and security at work.
Supplier Code
- incorporates specific provisions for suppliers regarding human rights and labour rights.Suppliers are required to respect diversity and ensure that everyone is treated with dignity andrespect regardless of their personal characteristics.
- incorporates minimum standards for working conditions and pay including, specifically, thepayment of living wages and the provision of humane conditions for workers. Workers must not work more than the maximum daily working hours set by local laws, and must receive legallymandated benefits and leave.
- prohibits all forms of offensive behaviour and harassment towards workers.
- prohibits use of forced, bonded, involuntary or child labour. Suppliers are obligated to reportany risks of human trafficking or exploitation, or incidents or suspicions of sexual or otherexploitation of children, to local authorities.
Supply chain
Business process outsourcing (BPO) partners
- Every hire is subject to the presentation of a birth certificate or other equivalent documentation, in order to verify age and ensure no one under the legal age is hired.
- All employees have the skills required for their jobs’ description, receive training, and can leave their jobs on 30 days’ notice.
- All employees are free to associate and be part of collective deals.
- The facilities are safe and hygienic as attested by the providers, checked personally by TravelPerk’s staff against a quality control checklist.
- Working hours are compliant with local laws and regulations.
- Living wages are pre-agreed and over the national legal standard and reviewed regularly.
- The providers have put in place anti-discrimination measures and policies.
- There are internal rules, policies and procedures against inhumane treatment and abuse in the working environment.
Workspace
Progress and looking forward
Applicability
Co-Founder and CEOApproved by TravelPerk, Inc’s Board of Directors on 16th April 2024 in relation to the financial year ending 31 December 2023TravelPerk S.L.U., TravelPerk GmbH, TravelPerk America, Inc., TravelPerk US Inc., TK Operations Ltd, Click Holdings Ltd, TravelPerk Ltd and TravelPerk UK IRL Ltd are all wholly owned subsidiaries of TravelPerk, Inc., directly or indirectly.