1. GENERAL INFORMATION

    This Cookie Policy is an integral part of the Disclaimer and Privacy Policy of the website www.travelperk.com (hereinafter referred to as the “Website”). Accessing and browsing the Website or using the services thereof implies acceptance of the terms and conditions included in the Disclaimer and the Data Protection Policy.

    For the purpose of assisting with browsing the Website, the owner thereof, TRAVELPERK, SLU, a company duly incorporated pursuant to the laws of Spain, with registered office at Via Augusta 21-26, 6ª, 08006 Barcelona (Spain), assigned Spanish Tax Identification Code (CIF) B-66-484.577 and recorded in the Companies Registry of Barcelona in Volume 44779, Sheet 131, sheet B-467263 (hereinafter referred to as "TravelPerk"), hereby notifies you that it uses cookies or other files with similar functionality (hereinafter referred to as “Cookies”).

    In any case, we hereby inform you that TravelPerk is the controller for the Cookies and the processing of the data obtained by means of proprietary and third-party cookies and that it determines the purpose, contents and use of the processing of the information collected.

  2. WHAT IS A COOKIE?

    Cookies are files containing small amounts of information that are downloaded onto a user’s device when he/she visits a website. Their main purpose is to recognise the user each time he/she visits the Website and to allow improving the quality and offering better usability of the Website.

    Cookies are essential to the functioning of the Internet; they cannot cause any damage to the user’s equipment/device and, when activated in your browser settings, they can assist in identifying and resolving possible operating errors on the Website.

  3. WHAT KINDS OF COOKIES ARE USED ON THIS WEBSITE?

    By accessing the Website, you expressly accept the use of this type of Cookies on your devices. If you deactivate cookies, your browsing of the Website may not be optimal and some tools used by the Website may not function properly.

    TravelPerk specifically uses the Cookies for the purposes set out below. If TravelPerk uses other Cookies in the future for the purpose of providing more or better services, the Web User will be notified of such fact.

    TravelPerk uses the following different kinds of cookies on this Website:

    Proprietary cookies:

    Customisation cookies

    These cookies allow Web Users to access the service with some pre-determined general features depending on a series of criteria related to the user’s device, such as language, the type of browser used to access the service, the regional setting from which the service is accessed, etc.

    NamePurposeDuration

    JSESSIONID

    sessionid

    User login maintance and access permission controlTemporary cookie : Unitl the browser is closed

    _stripe_mid

    _strip_seid

    Verification of card payment methods

    Persistent cookie : 1 year

    intercom-lou-i0lnrjbx

    intercom-session-i0lnrjbx

    Chat feature in the application.
    Session maintenance

    Persistent cookie: 1 year

    AWSALB

    Amazon Web Services load balancing

    1 month

    Csrftoken

    Cross site scripting protectionExpires when the browser is closed

    fs_uid

    User historical interaction feature through Fullstory.Persistent cookie. Do not expire

    Third-Party Cookies

    Analytical cookies by Google Analytics

    On the Website, TravelPerk uses Google Analytics, a service provided by Google, Inc., a company with registered office at 1600 Amphitheatre, Mountain View (California), CA 94043, United States (hereinafter referred to as “Google”).

    Google Analytics uses Cookies for the purpose of analysing how users use the Website. The information generated by the Cookie (including your IP address) will be directly transmitted to and stored by Google on its servers in the United States. Google will use this information on behalf of TravelPerk for the purpose of tracking your use of the site, gathering information about site traffic and rendering other services related to the Website's business and the use of the Internet. Google may transfer such information to third parties when legally required to do so or when such third parties process information on behalf of Google. Google will not associate your IP address with any other data in its possession.

    By using this site, you consent to your information being processed by Google in the manner and for the purposes set out above.

    The following Cookies are used on the Website:

    ANALYTICAL COOKIES

    NamePurposeDuration
    CONSENTGoogle analytics consentPersistent cookie : does not expire
    _ga _gidGoogle analytics tracking Persistent cookie : 2 months
    APISIDGoogle maps cookie Persistent cookie : 10 years
    SID,
    SAPISID,
    APISID,
    SSID,
    HSID,
    NID,
    PREF
    General Google apps functionalityPersistent cookie: 10 yearsfs
    fs_mixpanelMixpanel trackingPersistent cookie: does not expire

    If you would like to obtain more information in this regard, please visit the following link: https://www.google.com/analytics/.

    Advertising cookies

    We use these cookies to improve our marketing initiatives, show tailored adverts or promotions and/or news related to the Website’s services and to refine and customise our content offering.

    ADVERTISING COOKIES

    NameProviderPurposeDuration

    _lc_visitor_id

    bislr_identifier

    AutopilothqBy using these Cookies, we can offer you better and more services and/or products when you access this or other websites. For such purpose, we will analyse the websites you visit and the searches you make to improve the contents and services we offer.Persistent cookie: 2 years

    hubspotutk

    HubspotBy using these Cookies, we can offer you better and more services and/or products when you access this or other websites. For such purpose, we will analyse the websites you visit and the searches you make to improve the contents and services we offer.Persistent cookie: 10 years
  4. GUARANTEES AND OPTIONS WITH REGARDS TO COOKIES

    Web Users can access their browser settings and enable or disable the use of cookies at all times. Similarly, they can delete the cookies stored after every session.

    They can also activate “incognito mode”, using which the browser does not store any browsing history, website passwords, cookies or other information related to websites visited by the Web Users. Web Users can find out more about this in their browser’s “help” section.

  5. HOW CAN USERS CHANGE THE COOKIE SETTINGS?

    Web Users can allow, block or delete the cookies installed on their equipment by changing the settings of their internet browser. Below we provide the links enabling them to quickly access the information required to change the browser’s cookie settings:

  6. CONFIDENTIALITY AND SECURITY IN THE PROCESSING OF THE USER’S PERSONAL DATA AND ELECTRONIC COMMUNICATION

    TravelPerk undertakes to treat the Web Users’ personal data as confidential, adopting the required technical and organisational security measures to ensure the security of the personal data and prevent their alteration, loss, unauthorised processing and/or access, taking into account the state of the art, the nature of the data stored and the risks to which these are exposed pursuant to the provisions in the data protection regulations.

    To the extent possible and taking into account the current state of the art, TravelPerk will ensure the confidentiality and integrity of the data and information the Web Users provide thereto in order to fulfil the aforementioned purposes.