Standard Transaction Fees

Non contracted customers

CONFIDENTIAL Financial Proposal for Travel Management Services

Booking Fees and Services

Service Online Offline Charging Unit
Hotel Accommodation
Hotel accommodation 1.00 6.00 per Room
UK hotel bill back 3.50 3.50 per Room
International hotel bill back 8.00 8.00 per Room
Premier Inn / Net Corporate Rate supplement 7.00 7.00 per Room
Rail Tickets
UK national rail ( including Travel Cards)* 1.50 6.00 per journey Ticket
International rail N/A 6.00 per journey Ticket
Delivery by ticket on departure / self print / e-ticket 1.00 1.00 per delivery
Delivery by first class 2.50 2.50 per delivery
Delivery by Royal Mail Special Delivery (next working day) 11.00 11.00 per delivery
Cancellation* 6.00 6.00 per journey Ticket
Hotel Air Travel
Air tickets (short haul) including Eurostar 4.00 10.00 per Voucher
Air tickets (long haul) 4.00 20.00 per Voucher
Air ticket re-issues, re-validations and refunds* N/A 10.00 per Voucher
Vehicle Hire
Car hire Free 6.00 per Voucher
Ferries / Eurotunnel N/A 8.00 per Voucher
VISA and Passport applications N/A 8.00 per application
Meeting & Events
Meetings & events (commissionable) N/A Free
Meetings & events (non-commissionable) N/A 10% gross contract value
Bill-back N/A 2% gross contract value

Ancillary Services are free where they can be booked online and charged at £8.00 per Voucher when booked offline. Ancillary Services include airport parking, airport lounges, meet & greet, chauffeurs, private jets, helicopters & restaurant reservations.

All fees are in GBP and exclusive of VAT where applicable. Credit Card fees apply on transactions where Click acts as the merchant.

*Cancellations, re-issues, re-validations and refunds may also be subject to a supplier cancellation charge.

Journey ticket means one return journey ticket for one Traveller or two single tickets for one Traveller where the second ticket is the reverse journey of the first. In respect of Air Travel, voucher means each return journey Booking for one Traveller (including all connecting flights), or each single journey Booking for one Traveller (including all connecting flights).

Online means a checked out Booking where the Travel Product has been placed in the basket on Click’s Platform by You.

Offline means a checked out Booking where the Travel Product has been placed in the basket on Click’s Platform by Click Travel.